Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The People Experience Team exists to shape experiences that maximize the potential of our people. HR Connect is one of the four pillars within the People Experience team, whose primary focus is to empower employee success.

The HRC Senior Manager will oversee our Performance Advisors within the HR Connect team. HRC Performance Advisors are responsible for ensuring consistency and fairness in Intuit’s performance management practices. They provide coaching and guidance to managers for performance, conduct, and attendance related cases end-to-end across multiple geographies.

Within HR Connect, the Senior Manager will hold a key leadership role. This role will collaborate with the HRC Director to drive continuous improvement in how we build manager capability and accountability for addressing situations where employees are not meeting expectations. The ideal candidate will demonstrate exceptional leadership skills, with a proven track record of success in a dynamic, rapidly expanding, and adaptable environment.

Qualifications

8+ years Employee Relations or Performance Management experience including a minimum of 3-5 years leadership experience within HR.
Exceptional project management skills and experience setting a compelling vision, strategy and execution plan.
Strong analytical skills with the ability to resolve a wide variety of complex issues or
Self-directed, motivated, dependable, detail oriented, and a strong team player with a bias for action.
Ability to build human connections easily and deep emotional intelligence and objective empathy
People Champion: Designs, develops and implements changes that improve how we deliver our P&P customer beneﬁts.
Business Accelerator: Implements changes that accelerate Intuit’s strategy. Remains agile and resilient to external factors and trends that affect our people, workplace and customers.
Data Driven: Analyzes data and generates actionable insights that inform next steps and inﬂuence decisions.
Change Leader: Identiﬁes the right stakeholders, keeps them informed of status and holds them accountable. Provides recommendations to remove risks and

Responsibilities

You will translate business strategy into people priorities and initiatives that drive organizational effectiveness
Ensure all performance-related matters are handled in a fair, equitable, and timely manner across the team.
Co-create training and support for managers on how to effectively manage employee performance at scale.
Cultivate strategic partnerships with HRC, PXT leadership, HRBP’s COEs and other key stakeholders to share knowledge and trends, maintain effective communication, evolve or build solutions for scale and deliver exceptional employee and manager experiences.
You will analyze and interpret key employee data to draw insights and present recommendations that inﬂuence decision making
Collaborate with PXT partners, legal counsel and senior leadership as necessary to resolve complex or sensitive performance matters.
Recommend new approaches and strategies to support continuous improvement in efﬁciency and operational best practices that includes the use of automation and digital solutions.
Build, scale and maintain operational excellence in case management practices including governance for playbooks, protocols, requirements for case documentation and accurate, efﬁcient reporting.
Provide leadership, coaching, and mentorship to a high-performing team of Performance Advisors.
Contribute to programs, projects and broader People & Places priorities and / or PXT initiatives.
Participate in the establishment and/or reﬁnement of HR policies, practices, and
Stay updated on employment laws, regulations, and industry trends related to performance management

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $209,000 - 282,500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

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Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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