Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, CRM, and analytics tools.

We are seeking a Senior Manager, Marketing Technology Solutions to join our growing Lifecycle Marketing Operations team. In this role, you’ll seek to define and create best-in-class solutions to automate, optimize, and accelerate owned-channel marketing, leveraging an in-depth understanding of the complexities of omnichannel B2B, B2C, and B2B2C marketing and the technology and data that powers it. You will understand the needs and vision of the business, and empathize with the customer experience, working closely with Lifecycle Marketing and other MarOps teams to identify and deliver the best technology solutions to fulfill those needs. You will be a thought leader and SME in owned-channel MarTech, sharing your knowledge to mature and grow others.

Qualifications

8+ years of experience within marketing technology and operations, people management experience is highly valuable
You have an expert-level knowledge of multiple MAPs (Eloqua/Marketo/Braze/etc) and CDPs (Segment/Adobe/etc), and experience across a broad range of martech / data solutions and tools. Eloqua, Segment, and AEP experience is highly valued.
You are highly technical, with a working knowledge of SQL, JS, Velocity/AmpScript/etc, HTML/CSS and other common martech coding languages
You are a hands-on builder and lead by example, taking extreme ownership of your domain and outcomes, and leveraging your extensive knowledge in the martech space to make an impact within the organization
You are extremely confident leveraging marketing data, and associated structures and systems, to define / measure / improve marketing solutions and processes
You have strong collaboration skills and ability to align efforts across multiple departments and cross-functional teams
You are self-motivated to uncover and drive forward opportunities to continuously improve processes and solutions
You can clearly communicate technical details to non-technical audiences, and are confident presenting a case and gaining buy-in from leadership
You are a “lifelong learner”, quickly adapting to new systems and processes, and comfortable operating in a fast-paced and rapidly-evolving environment

Responsibilities

Translate Lifecycle Marketing plans to data and tech requirements, and execute these plans within the technology platforms
Serve as expert advisor & SME for Lifecycle Marketing to ensure strategy and plans are fully leveraging the functionality of our marketing tech stack
Partner closely with Operations, Analytics, GTM, Engineering, and agency teams to define and deliver elegant, scalable solutions to complex cross-platform scenarios for Lifecycle Marketing
Identify and deliver new capabilities to improve the customer experience and drive automation and efficiency gains for marketing operations
Build customer experiences for the future by leveraging the latest in AI and automation to unlock hyper-personalization across channels
Identify and deliver on technology opportunities for Lifecycle Marketing campaigns, from lead management through to retention and loyalty efforts
Partner with Sales Operations to define, deliver and optimize marketing solutions for lead capture, scoring, and lifecycle management
Partner with Acquisition team to identify and implement solutions for cross-channel marketing efforts spanning web, paid and social/earned channels
Support Campaign Operations team with segmentation, audience definitions and data solutions to power Lifecycle Marketing campaigns
Understand the end-to-end production process and identify opportunities to solve for gaps and pain points
Subject-matter expert on industry trends and emerging technologies, playing a key role in onboarding new marketing technology with an eye on continually improving Mailchimp’s owned-channel marketing and performance

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is New York $147,500 - $200,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

Gleb Intuit employee

"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

Morag Intuit employee

"It’s important to always strive for improvement, even if you’re already in a good place."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Joylyn Intuit employee

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Heather Intuit employee

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Jake Intuit employee

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

c

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

Award-winning culture, best-in-class benefits

Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

More about Intuit life play_arrow

Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

More about our benefits play_arrow

Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

More about our hiring process play_arrow

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.