Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Come join the Intuit A2D (Analytics, AI, and Data) Organization as a Staff Technical Program Manager in our Data PMO propelling key data initiatives and driving the delivery of transformational change through program leadership. Intuit's strategy is to be an AI-driven expert platform where we are solving the most pressing customer problems and delivering awesome experiences, all fueled by rich data. We are looking for creative problem solvers with a passion for data and thrives on innovation to join our team and revolutionize the way the world does business. Our programs run the gamut of all things data, concentrating on the tools and technologies to manage, curate, operate, explore, discover, and utilize the 60+ petabytes of data across Intuit's ecosystem.

Qualifications

Bachelor's degree in Computer Science, Information Systems, Engineering, related fields or equivalent practical experience.
8+ years Technical Program Management experience involving technology, business, and operational deliverables.
4+ years of experience driving software technology-based programs and organizational change; strong proficiency in SDLC, especially Agile, required.
2+ years of experience driving extremely large, data at scale, technical programs across multiple business units.
Proven ability to build and lead integrated teams from various internal and external organizations across multiple locations.
PMI PMP certification is strongly desired.
Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels.
Strong analytical skills with proven creative problem-solving and decision-making abilities.
Critical soft skills: collaborating, influencing, emotional intelligence.
Ability to innovate under new and/or changing conditions.
Experience in product or customer financial services is a plus.

Responsibilities

Own a portfolio of data programs that crosses over multiple Organizations or across Intuit. Collaborate closely with Directors and above regularly to accelerate outcomes.
Eager to learn industry trends in data and overall Intuit strategy and facilitate the creation, contribute to and drive the execution of program strategies.
Identify when a decision or tradeoff is needed, drive discussions, assess options, and provide principled and data driven recommendations to stakeholders for final decision.
Develop a high-quality program/portfolio management plan and breakdowns into pieces to be individually owned.
Execute against the plan and adapt to changes and pivots to ensure continuous and speedy delivery of business outcomes.
Serve as an Agile Coach (<25%) for a product group of teams in delivering on their goals, improving transparency, and promoting an environment of frequent reflection.
Establish mechanisms for the team to identify risks and issues and present recommended response plans to stakeholders.
Recognize, and work through resistance independently, work well with others and resolve team issues when conflicts arise: see opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation.
Quickly and effectively, identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.
Use data to assess progress to plan and outcomes and use independent judgement to provide insights; communicate progress, trends, and insights to stakeholders.
Understand the impact of changes and type of change (process, technology and organization) across multiple functions and develop the change management approach and plan.
Evangelize change and contribute to the development of a high performing team by partnering with leadership to create a culture where teams are encouraged to share information, constructively debate, and communicate freely.
Identify and engage with stakeholders based on impacts of the change.
Define and implement program frameworks best practices that are repeatable and embody continuous high-quality improvements.
Navigate many different program areas with ease, drawing from experience to accelerate outcomes, predict challenges, and prevent failures.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $171,500 - 232,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

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"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

Morag Intuit employee

"It’s important to always strive for improvement, even if you’re already in a good place."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

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"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Heather Intuit employee

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Jake Intuit employee

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

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