Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multi channel campaigns, CRM, and analytics tools.

We’re looking for an Engineering Manager to work with a high performing group of software engineers to help Mailchimp deliver a cohesive, differentiated customer experience on mailchimp.com. We design and build the infrastructure to support Marketing’s go-to-market campaign efforts globally, maintain the site's performance, and identify site-wide opportunities to optimize journeys that help prospects & users accomplish their core tasks on the website.

In this position we seek someone excited to work with a dynamic, diverse group of engineers and managers who are all used to wearing multiple hats to get the job done. We seek someone comfortable with supporting requirement definition, continual prioritization, and the development of the operational processes supporting emerging technical and product capabilities to support our MarTech teams.

Our ideal candidate is an excellent communicator, comfortable managing a distributed team and leading with influence instead of relying on managerial authority. You will work closely with cross-functional teams to identify and refine opportunities for solving partner needs. We’re looking for someone who has a desire to constantly improve things (processes and technology), and be willing to challenge the status quo when appropriate.

Intuit Mailchimp is a hybrid workplace, giving employees the opportunity to collaborate in person with team members in our Atlanta, GA office two or more days per week.

Qualifications

Enjoy defining processes and operation across a wide customer base utilizing the same tools and data
Plus if you have a strong understanding of Content Management Systems, Gen AI, MarTech
You’re a strong written and verbal communicator, able to distill and convey complex ideas to audiences with varying levels of technical depth
Experience working with cross functional teams
Desire to work in a highly-collaborative environment, and actively contribute requirement definition, roadmap planning, team-level office hours, etc.

We'd love to hear from you if:

You are passionate about the career growth and self-development of our Engineers.
You have a consistent record of running successful high-capacity, large-scale projects/architectures.
You are patient, resilient, and willing to take on work even when it's challenging, ambiguous, or intense.
You have a desire to pursue collaboration even when it introduces dissent. Values bringing diverse perspectives to the table. Able to balance efforts between planning and acting.
You understand how to augment humility with the courage to propose, develop, and defend ideas you feel passionately about.
You have a commitment to increasing efficiency in the workplace by continuously reviewing and adjusting processes, org structure, tools, etc.
You are able to hold a technical conversation with your engineers and provide direction as and when required

Plus if you have experience with

Content Management Systems (CMS), Contentful would be A+, MarTech, Gen AI for marketing
Leading a team of full stack engineers
Implementing international solutions for your website, not limited to localization and personalization

Mailchimp leaders are empathetic and drive equity and inclusivity in our space. The focus of this team will stretch across multiple languages and tools, but we’re looking for leaders who will foster open communication between team members and our customers. We seek leaders skilled in collaboration, persuasion, and mentorship and who rarely resort to authority.

Responsibilities

Participate in and cultivate a culture of direct, compassionate feedback. Engage in a results-oriented work style, and encourage transparent communication. Facilitate effective collaboration and teamwork
Coach, mentor decision making, problem solving, and identify and sponsor growth opportunities for your team
Work with the engineering department leadership to iterate on the strategic MarTech Roadmap
Continually prioritize and assess the value proposition for each deliverable we’re investing in
Lead and mentor a team of engineers working with a wide number of stakeholders and collaborators.
Foster candid conversations around process and solutioning with a growing internal customer base
Experiment and create highly innovative and revenue-driving top of funnel experiences on mailchimp.com
Work cross functionally with product, design, marketing, legal, analytics, Gen AI and people teams to help define and scope their objectives while ensuring our solutions remain robust and scalable

Our workspaces and technology are always evolving to support collaboration, innovation, and spark creativity. Take a sneak peek at our office in Atlanta where our Mailchimp teams are headquartered.

Gleb Intuit employee

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Morag Intuit employee

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Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Joylyn Intuit employee

"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Heather Intuit employee

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Jake Intuit employee

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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