Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Intuit is a global technology platform that helps consumers and small businesses overcome their most important ﬁnancial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to ﬁnd new, innovative ways to make that possible.

Are you interested in playing a key role in the success of small businesses all over the world? People who work for themselves fuel our global economy. In the US, small businesses employ 60% of the workforce and create 80% of new jobs; internationally the stats are even more skewed. But the odds are stacked against them. One in every two businesses fails in the ﬁrst ﬁve years, two of three before they can turn ten.

One of the most severe challenges a small business faces is managing their cash ﬂow: balancing inﬂows and outﬂows, late customer payments, funding growth, and making payroll, all while hoping there is enough left over for proﬁt or a rainy day.

QuickBooks is on a mission to change the game by providing access to services that improve business’s prospects and increase their survival rate. As the Head of Product for Checkout and Payor Portal you will lead teams of product managers, designers, engineers, and data scientists to build a world class checkout experience for QuickBooks Payments. You will drive the vision, strategy, and product roadmap for the future of our checkout, conversion and notiﬁcation capabilities, build a hyper-personalized experience for our merchants’ payors to help solve the B2C and B2B payment needs of small businesses and mid-market businesses alike.

Qualifications

10+ years of experience as a product manager, designing and shipping multiple impactful SaaS software experiences across web and mobile iOS / Android
Proven track record of successfully scaling an organization and managing teams of leaders and individual Ability to attract and retain top talent.
Previous payments experience with speciﬁc expertise in building modern checkout experiences
Analytical data driven thinker - Balances data and intuition in driving product decisions
Customer obsessed mindset - The ability wear the customer’s hat at all times and be a customer advocate ﬁrst
Proven track record of delivering results and scaling products to millions of customers
Experience identifying signiﬁcant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals
The ability to work closely with Senior and C-level executives to develop product strategy
Inspiring leader with a strategic mindset, is comfortable with ambiguity, and who holds a high bar for quality and consistency
Sought after manager, mentor, and coach - Proven track record of hiring, developing, and retaining world-class product managers and managers of product managers. Past direct reports are passionate about working with them.
Growth mindset - willing to accept feedback and seek ways to get better every Embrace a learning mindset that allows you to take risks and redeﬁne failure as learning.
MBA preferred

Responsibilities

Drive the vision, strategy, and product roadmap for Checkout, Conversion, and Notiﬁcations capabilities, including building core horizontal capabilities, delightful UX and hyper-contextualized experiences to solve the broad needs across different industries and business types.
Form a deep understanding of Quickbook’s payments checkout product, customers, and conversion strategies.
Think like a general manager of the product working backwards from big revenue goals while balancing revenue outcomes with product quality, speed and consumer needs
Build strong platform capabilities that ensure stability and credibility around delivery, further enhancing the customer experience
Be customer-centered and data-driven, working closely with analytics to deﬁne a measurement strategy that optimizes for long-term success and helps build conﬁdence around predicting winning experiments
Drive rigorous prioritization and investment decisions necessary to deliver your team’s vision and roadmaps
Build and lead an exceptional team of PMs. Lead the team with product rigor and customer and data obsessed decision making at a fast pace. Hold high standards, drive accountability, encourage diverse perspectives and debates - all while not compromising kindness and empathy. Build and sustain a cohesive culture that brings together highly successful groups of people of diverse backgrounds that use strong communication, thought leadership and customer obsession to build world class products.
Promote the health of the product organization by coaching/mentoring, participating in recruiting, and contributing to other product org

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"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."

Morag Intuit employee

"It’s important to always strive for improvement, even if you’re already in a good place."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

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"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."

Conrad Intuit employee

"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Emily Intuit employee

"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Natalie Intuit employee

"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."

Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Heather Intuit employee

"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Jake Intuit employee

"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."

Alexandria Intuit employee

"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."

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Emily Intuit employee

"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."

Breaunna Intuit employee

"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."

Chelsia Intuit employee

"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."

Troy Intuit employee

"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."

Hear from our employees

Conrad De Peuter

Senior Data Scientist - Machine Learning Futures Group

Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.

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