Principal Product Manager: QuickBooks online expense management
Intuit
Principal Product Manager: QuickBooks online expense management
Location(s): Mountain View, CaliforniaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
At Intuit, we champion the power of small businesses and self-employed individuals, recognizing their vital role in driving the global economy. Small businesses in the US form the backbone of employment, accounting for 60% of the workforce and creating 80% of new jobs. However, navigating the challenging early years poses significant risks, with a high failure rate within the first decade.
We are committed to transforming these odds by providing robust financial tools. The QuickBooks Online team is embarking on an innovative project to launch QuickBooks Online Charge and Credit Cards, a pivotal component of our Spend Management suite. This initiative will empower small and mid-market businesses to streamline their spending, gain financial clarity, and enhance their overall financial health.
As the Principal Product Manager for this initiative, you will play a critical role in shaping and realizing the vision for the QuickBooks Online Charge and Credit Cards. You will develop a comprehensive product roadmap, collaborate with cross-functional teams, gather and analyze customer insights, and ensure regulatory compliance. Your leadership in creating and executing a strategic go-to-market plan and continuously optimizing the product based on performance data and user feedback will be key to delivering a best-in-class financial management tool that meets the evolving needs of our customers.
Qualifications
- 8+ years designing and delivering world-class, complex software products in a Product Management role, ideally with a software company in the fintech space
- Track record of leading ambitious products; experience in high-growth startups a plus
- Strong analytical, prioritization, communication and negotiating skills are a must
- Experience serving as product owner for a scrum team, managing scrum ceremonies and constantly seeking to educate the team on product strategy and roadmap
- Passion for building great products, innovation and solving complex customer problems
- Superior communication and presentation skills, including the ability to communicate complex technical issues simply and convincingly to drive fast decisions
- Strong data literacy and ability to use data and analytics to back your strategic approach
- A bias for action and rapid experimentation with a proven track record of delivering results at scale that impact critical business metrics in the short and long
- Experience in matrixed organizations; ability to drive results through collaboration and influence
- BA/BS in a technical or analytical field; advanced degree, management consulting, or private equity investing experience a plus or equivalent relevant experience
Responsibilities
- Develop and articulate a clear vision and strategy for the QuickBooks Online Credit and Charge Card, conducting market research and competitive analysis.
- Create, maintain, and execute a comprehensive product roadmap, defining key milestones and performance metrics.
- Partner with cross-functional teams (engineering, design, marketing, finance, legal, compliance) to drive holistic product development and ensure cohesive execution.
- Gather and analyze customer insights to refine the credit and charge card offering, utilizing data-driven approaches for product improvements.
- Identify potential risks and ensure regulatory compliance by collaborating with legal and compliance teams.
- Develop and implement a go-to-market plan, coordinating with marketing and sales teams for effective product launch campaigns.
- Establish a feedback loop to continuously iterate on the product based on customer feedback and market conditions.
- Monitor product performance using analytics tools, leveraging data to drive continuous optimization and enhancement.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $206,000 - 279,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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