Staff Product Manager
Intuit
Staff Product Manager
Location(s): Bengaluru, IndiaCompany Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join Intuit as a Senior Product Manager on the Intuit Commerce Platform team. You will be instrumental in delivering global marketing, sales, commerce, billing, and payments capabilities that millions of our Intuit customers will use to discover, purchase and use Intuit products and services. You will own and deliver new enterprise commerce features and capabilities such as the shopping catalog, shopping cart, checkout, and order management.
Our team’s mission is to supercharge Intuit’s ecosystem growth world-wide by delivering services and experiences that give our customers complete confidence in what they are paying for, accelerate revenue growth and learning for Intuit, and scale effortlessly as Intuit’s business grows. Our team provides services for all of Intuit’s business lines - including TurboTax, QuickBooks, and MailChimp worldwide, across the entire customer life cycle from trial to purchase to upgrade & cross-sell, through retention and win back and across a variety of direct and partner channels.
This is a fast-paced, high visibility role with significant opportunity for customer impact and professional growth. If you want to make a difference and be at the center of the action, on a team that will invest in you and help you to learn and grow every day, you’ve found the right place!
The right candidate will have domain knowledge of the enterprise commerce, billing and payments solutions and a proven track of launching products and features on the web, in mobile apps and within ERP applications. Join the wave of exciting innovation as part of the Intuit Commerce Platform team!
Responsibilities
Responsibilities
- Define and lead the vision and strategy for critical capabilities within commerce platform.
- Provide product thought leadership to identify, prioritize and solution top business capability needs; synthesize business goals into platform capabilities and product roadmaps.
- Demonstrate customer obsession by being a champion for the user experience, deep customer empathy by leading voice of the customer sessions.
- Survey the state of the industry and technology advances to identify the next wave of commerce innovations relevant to Intuit.
- Collaborate with multiple interdependent product development and operations teams to drive execution towards common product goals.
- Effectively manage dependencies, priorities and plans across multiple teams and functions across Intuit to ensure alignment to common goals.
- Take a data driven approach in defining success metrics, prioritizing requirements, and communicating plans, progress and success and driving continuous improvement.
- Evangelize and create broad awareness around the Commerce platform with executives and diverse stakeholders across the company.
- Be part of the extended product management team to contribute across Intuit technology.
Qualifications
Qualifications
- 5+ years of product management experience building global enterprise level commerce, billing, or payments technologies.
- Proven track record of delivering world-class enterprise software products by leading multiple complex projects simultaneously.
- Proven ability to facilitate and drive decision-making that balances business and technical goals.
- Demonstrated platform mindset with ability to define and execute a successful portfolio of platform capabilities that enable diverse use cases.
- Expertise with Agile software development. Software development experience preferred.
- Skilled at cross functional collaboration; strong at influencing and negotiating.
- High energy, self-starter with a positive mindset and "can do" approach.
- Undergraduate degree required. Focus in computer science, MIS, or a related technical preferred. Equivalent experience will be considered.
"When I encounter a technical problem, I feel driven to find a solution that is simple, human, and easy to understand."
"It’s important to always strive for improvement, even if you’re already in a good place."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"I really felt drawn to Intuit because it's a place where I feel like I can make super meaningful impact on customers’ lives and their day-to-day. Finances are tricky and it’s emotional and stressful, and if I can help lift that burden off of someone, I feel like it’s worth it."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"By feeding our customers' data through machine learning algorithms, we uncover valuable insights that empower millions of customers to feel more confident about their financial future."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
"We use the latest Native frameworks for iOS and Android to deliver a truly delightful mobile-first experience for our customers. I love that we're enabling millions of customers to improve their financial health, all under a world-class mobile experience."
"Our goal at Intuit is to solve challenging financial problems for millions of people. It’s satisfying to design awesome solutions knowing that you’re helping people around the world achieve their dreams of prosperity."
"One of the things that stands out about Intuit is the impact that we have on our customers. Whether it's helping them yearly with their taxes or every day with their finances, it is truly satisfying to know that we’re using our resources and knowledge to power prosperity for millions of people around the world."
"It's a great feeling knowing that when you push out a new feature or fix, our customers notice it and really love the work that we do! Here at Intuit, not only do we have the freedom to work with the newest technologies, but we value solving challenging financial problems for our customers above everything else."
"One of my favorite aspects of this role is that my work is helping small business owners achieve their business goals by solving complex financial problems. It's gratifying to know that the work that I'm doing directly impacts consumers and makes their lives easier so that they can focus their energy on growing their business."
"At Intuit, we have the unique opportunity to empower millions of communities around the world by helping small business owners, individuals, and the self-employed succeed and accomplish their dreams of prosperity. There’s nothing else like it."
Hear from our employees
Conrad De Peuter
Senior Data Scientist - Machine Learning Futures Group
Conrad leverages tools like natural language processing and machine learning to help tax analysts and small business owners use TurboTax and QuickBooks more efficiently. For Conrad, Intuit is a great place to learn, grow, and take full ownership of your career path.
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