Manager 3, Product Design

Company Overview

Job Overview

At Intuit, we believe Intuit believes everyone should have the opportunity to prosper and we never stop working to find new innovative ways to make that possible. The Experience Design team (https://design.intuit.com/) is at the core of making this vision a reality. Our designers are involved at every step of a project—from gathering insights, brainstorming, prototyping, and experimentation to launching pixel-perfect designs. And we’re innovating through machine learning and conversational UI to make every interaction delightfully simple. We’re inspired by the courage, passion, and entrepreneurial spirit of our small-business customers. If you’re ready to create bold and elegant solutions that power prosperity around the globe, we want to hear from you.

Why you should join us

The Go To Market (GTM) Technology team, an extension of Intuit's technology organization, is responsible for delivering some of the most critical experiences seen by every customer in every product across the Intuit Ecosystem. This includes tools critical for personalization, monetization and experimentation.

The GTM Tech team is a growing team of designers with the charter to reimagine marketing and marketing operations by applying cutting edge interactive-design opportunities such as Generative AI. This team balances bold design thinking of North Star designs, high-level information architecture, navigational design with delivering concrete customer-facing designs.

We’re a team that challenges each other to do the best work of our lives, while having fun along the way. You will have the opportunity to not only work with and coach other up-and-coming designers, but also learn from some of the best designers and leaders passionate about leveraging innovative tech solutions to solve complex customer problems.

We know it takes vision, passion, and true grit to be a self-employed entrepreneur… and that’s the type of designer-leader we want.

Responsibilities

You will lead 3-4 designers and supervise external design agencies to deliver the experience design for the Marketing Technology and the

Personalisation & Experimentation charters for GTM Tech.

How you will lead:

• Lead from the front - Be a role model in applying user-centered design (UCD) methodology and design principles in solving customer problems
• Be bold, be strategic - Own the inputs of design processes, design strategy, design systems & guidelines, information architecture
• Be boundaryless - Lead cross-functional interactions with product management, product development and project management; implement durable solutions to any issues with on-time, on-quality delivery
• Be the voice of design - Advocate for the the design vision to business, product and technology stakeholders
• Work at scale - Managing, coaching and mentoring designers in craft and development of key hard and soft skills; work with third-party agencies, as appropriate, for efficient design production

Qualifications

What’ll get your foot in the door:

• 15-18 years of experience in interaction design, product design, service design, or related field.
• 10+ years in managing UX/UI designers
• Bachelor or Master's degree in Product Design, Human-Computer Interaction Design, Interaction (Master’s preferred). Alternatively, you are a Certified Usability Analyst(™).
• Demonstrable experience with application of user-centered design methodology (especially user-centered analysis, information architecture, task-flow design, usability testing)
• Demonstrable experience with application of established design principles in your work

Other skills and experiences you will bring:

• Organized, self-directed, efficient and able to manage multiple and complex projects in a timely manner
• Ability to build positive, collaborative relationships across teams/ groups/functions
• Effective communicator, presenter, and negotiator
• Experience designing for and working with design systems and reusable component libraries