Engineering Manager, Professional Services
Intuit
Engineering Manager, Professional Services
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Come join the Data Exchange group as a Professional Services, Engineering ManagerLead the development of collecting Financial Data for Intuit’s business, and deliver great capabilities for QuickBooks, TurboTax, and Credit Karma.Your team will be responsible for developing and maintaining the connectivity to thousands of financial institutions all over the world, including handling all the related escalations from Intuit's Care teams.
#LI-Hybrid
Responsibilities
- Build high-performing team by putting the right people in the right job at the right time
- Lead the day-to-day development and customers’ support - assign tasks, priorities, time estimates, releases, etc.
- Guide, coach, and mentor a group of 40 software development engineers and line managers - including technical mentoring, conducting design reviews and code reviews
- Evaluate employee performance, sets expectations and goals for the department and individual staff members, recruits, disciplines, and trains staff
- Initiate and embrace new ideas that produce outstanding results for our customers
- Establish and stimulate software development standards and processes along with best practices for the delivery of scalable and high-quality software
- Work closely with Intuit’s customer care teams to streamline the process and improve the customer experience
- Collaborate closely with peer managers and partners across the business (e.g. Program Mgmt, Business Analyst, Products, and more)
Qualifications
- Experience leading large offshore and outsourced teams, especially in India
- Experience leading professional service teams
- 6+ years of experience as a Manager, and previously a software engineer
- A people’s person, having the passion for being at the leading position
- Self-motivated and proactive
- Hands-on experience with Java and Spring
- Experience with building web applications, databases, microservices
- Good system architecture grasp
- Experience with software development lifecycle processes
- Experience supporting internal and external customers, including managing the daily operations, tracking KPIs, and communicating with key stakeholders and customers
- Possesses strong verbal and written communication skills — both in Hebrew and English
- BSc/MSc in Computer Science, or equivalent work-related experience