Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, Product designers create meaningful experiences that put the latest technology to work helping our customers save time and money. Our designers are involved at every step of a project - from gathering insights, brainstorming, prototyping and experimentation to launching pixel-perfect designs. They use AI, data, and deep customer empathy along with diverse craft skills to design remarkable experiences for customers.

We’re seeking a talented and experienced Product Designer to join the QuickBooks Workforce Solutions team, focused primarily on Payroll Tax features for small and mid market businesses.

Responsibilities

Independent designer and self-starter focused on design and delivery of industry leading experiences in the Payroll Tax domain for small and mid-market businesses
Work collaboratively, sometimes under the direction of a design lead, with cross-functional teams, including other designers, product managers, engineers, researchers, and stakeholders to deliver end to end user experiences that go beyond MVP to delight customers
Solve complex customer problems and apply industry best practices to craft usable and delightful solutions
Conceptualize a broad spectrum of ideas and then narrow based on experimentation and user research
Apply patterns from existing designs while also breaking the mold when necessary
Plan and conduct user research with clear goals, including surveys, usability testing, and user interviews
Deliver user flow diagrams, wireframes, prototypes, and pixel perfect specs for development
Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
Solicit feedback and contribute constructively to design reviews
Work closely with developers to ensure implementation is to spec
Work on one project at one time, using strong communication skills to manage time and expectations appropriately

Qualifications

3+ years of professional experience in interaction design, product design, or related field
Bachelor's or Master’s degree in Product Design, Human-Computer Interaction Design, or other relevant field. Equivalent work experience will be considered
Deep knowledge of design principles, methods, layout and composition, interpreting and applying a standardized design system
Deep empathy for customer problems and understanding of business needs and goals
Curiosity and commitment to testing new ideas and innovating to drive business results
Understands how to leverage data insights to create personalized customer experiences and define measurable success metrics for their work
Expert at conveying ideas and concepts through storyboarding, wireframing and prototyping
Strong attention to detail, organizational and documentation skills. Proficient in development hand-off, including QA-ing designs and articulating implementation details/specs in user stories
Mastery of Figma, auto-layout
Effective communicator, presenter, and negotiator
Content design experience a plus
Experience with designing for financial software a plus
Strong portfolio demonstrating strong craft and collaborative process