Principal Technical Program Manager

Company Overview

Job Overview

Come join the Global Business Solutions Group – Product Technical Program Management Team, as a Principal Technical Program Manager. The GBSG Technical Program Manager’s Mission is to accelerate the outcomes of the GBSG Product organizations by driving for clarity among chaos and uniting cross-functional teams to operate with velocity.

Responsibilities

• Portfolio
  • Connect the dots across various programs within a portfolio to simplify the ‘why/what/how’
  • Highly capable in stakeholder management and strong capability to build strong relationships
  • Be a part of the Portfolio Leadership Team to unblock/guide program teams’ delivery
  • Identify and/or simplify portfolio level processes enabling the org to operate smoothly
  • Strong ability to enable the core team manage dependencies at scale through structure and right sized processes
• Program
  • Develop a program structure and lead a program operating cadence to bring together technically complex, cross-organizational teams
  • Ability to connect the technical dots with ease
  • Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch.
  • Collaborate with leaders in executive teams, product management, engineering, and other groups to achieve program goals
  • Quickly pinpoint and resolve critical issues/risks. Clearly communicate actionable solutions, striking an effective balance between business needs and technical limitations.
  • Share executive level program status, risks, dependencies, and change control information across the organization and at all levels.
  • Ability to influence stakeholders at all levels leading to quick decisions
• General
  • Demonstrates strong leadership skills with ability to influence without authority
  • Result oriented strong team player with ability to anchor stakeholders to primary objectives and outcomes
  • Strategic thinker and effective communicator
  • Thrive in establishing order and clarity amongst ambiguity and chaos
  • Highly collaborative with desire to continuously streamline and improve processes where needed
  • Ability to scale up across 10+ scrum teams and comfortably work boundaryless with cross functional teams
  • Anticipate, recognize, and work through resistance or setbacks independently

Qualifications

• Strong Program Management experience, including 10 or more years leading program portfolios and highly complex technical initiatives
• Excellent influencing skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs.
• Outstanding communication skills appropriate for executive-level audiences visually communicating goals of program, relationship to business goals, and other relevant success criteria.
• Great understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile and Scrum development methodologies
• Embraces AI in your day to day activities