Fraud Risk Analyst

Company Overview

Job Overview

One out of every two small businesses fails within their first five years, most often due to running out of cash. QuickBooks Capital is on a mission to make a dent in that statistic, by providing small businesses access to the capital they need when they need it, leveraging the data inside QuickBooks for faster and better decisioning. This way, our customers never again have to worry about not making payroll or saying no to a business opportunity. That’s how we power prosperity.

QuickBooks Capital is a nimble and high-priority business unit within Intuit that is looking to reinvent small business borrowing. We are the fastest growing SMB lending business in the market. We are looking for top talents and team members that love new challenges, cracking tough problems and working cross-functionally. If you are looking to join a fast-paced, innovative and incredibly fun team, then we encourage you to apply.

The Fraud Risk Analyst will be responsible for identifying and mitigating a range of fraud risks related to credit card underwriting, account transactions and payments. This individual will monitor suspicious activity, perform in-depth investigations, identify behavioral patterns and develop fraud prevention strategies. They will be quick to react to emerging fraud risks in the card program and leverage past learnings about fraudster modus operandi. They will have great attention to detail in reviewing several application and account artefacts, and in documenting observations and outcomes. They will be a reliable partner to other teams such as Compliance, Credit risk, Data Sciences and Product in developing and implementing new fraud risk migration strategies.

Responsibilities

• Analyze and mitigate a range of major fraud risk types including Synthetic/ Third party identity, Bust Out, Check Kiting, Elderly Abuse and fraud ring activities
• Analyze application and performance data sets to identify patterns and evaluate effectiveness of fraud defenses
• Partner with other analysts in Credit, Collections and Compliance to holistically mitigate financial fraud in the card program
• Continually evaluate fraud data vendors to enhance and maintain a best-in-class fraud defense ecosystem
• Drive process excellence in manual review of applications and investigations of accounts while meeting resolution timelines
• Stay abreast of industry practices, new tools and techniques to ensure Intuit is at the forefront of fraud mitigation

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is:

Mountain View- 49.50 - 67.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Qualifications

• Bachelor’s degree or equivalent work experience
• Minimum 1 year of experience in fraud risk management for consumer and/or small business lending products
• Ability to independently analyze data and develop insights
• Familiarity with industry standard tools for fraud risk mitigation in lending
• Experience with document review
• Ability to work autonomously with minimal supervision
• Proficiency with Microsoft Excel, Word, Powerpoint or other equivalent tools