Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Are you a highly motivated individual with an extensive tax preparation background, excellent writing skills, and a passion for customers and community?

Would you like to be part of a team that shares your love for tax, works in comradery, and mutual support for the common goal?

Would you like to do that from the comfort of your own home?

If you said yes to the above, this position is for you.

Responsibilities

Support TurboTax customers by providing high-quality written responses to tax and technical questions in our online Community in order for customers to complete their tax returns
Produce accurate written content quickly and proficiently, while striving to meet defined quality and productivity goals
Various other projects using effective writing skills

Physical Requirements and Work Environment:

Remote work-from-home
Ability to type or voice-to-text proficiently

Qualifications

Active EA Certification, CPA, or JD (practicing attorney in taxation)
Minimum 2 years of recent experience preparing federal (individual Form 1040) and state income tax returns using professional tax software in a work environment; any additional experience with business returns is a plus (1120, 1120S, 1065, 1041)
Ability to write clearly and concisely, using simple language to explain complex tax issues
Excellent use of the English language, including spelling and grammar
Ability to understand and interpret customers' tax questions without seeing their tax return
Excellent critical thinking, problem-solving, and research skills
Technical proficiency using a variety of cloud-based applications, search engines, Google Workspace, and essential computer skills such as Microsoft Office and file managementAbility to work a full-time schedule (40 hours per week), flexible within five set days of the week