Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

We are looking for a creative problem solver with a passion for creating high performing organizational cultures and tackling tough customer problems to join our team and serve as a program leader responsible for employee engagement, career development, and engineering velocity.

If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, join the Fintech Technical Strategy and Planning team! Help us make Fintech a great place for our teams to work and ensure they have the environment to succeed, the development they desire, and the opportunities to thrive.

The Fintech TSP team’s mission is to drive exceptional business outcomes for Fintech and Intuit by optimizing strategic planning, fostering operational excellence, and cultivating a thriving, high-performing culture.

Responsibilities

Develop the employee engagement program, set goals and desired outcomes and drive the operating rhythm to bring together complex, cross-organizational teams
Define KPIs, (ex. employee satisfaction scores, retention rates, participation in programs) to measure the success of engagement initiatives Utilize employee feedback mechanisms and sentiment analysis tools to gather qualitative data
Continuously innovate, iterate and improve the program based on voice of employee surveys and industry reports and trends, benchmarking against best practices in employee engagement
Drive creation of program roadmaps and execution plans across all phases of planning, development, and production readiness and launch
Partner with key stakeholders in executive teams and various cross functional teams to effectively drive towards program outcomes
Quickly and effectively identify and clarify the critical issues and drive them through to closure. Communicate results clearly and in actionable form
Communicate progress across the organization and at all levels; Includes program status, risks, wins and change control
Anticipate, recognize, and work through resistance or setbacks independently
Thrive in establishing order and clarity amongst ambiguity and chaos
Work well with others when conflicts arise, with ability to influence others to work towards program outcomes

Qualifications

Strong Program Management team leadership experience, including 10 or more years leading multiple complex software development programs end-to-end
Strategic and creative problem solver with demonstrated ability to work in a matrix environment. Ability to influence at all levels and without direct authority, lead end-to-end, and bend seamlessly between strategic and tactical work
Establish rapport, credibility, trust and build strong partnerships across organizations in delivering the best outcomes for complex programs
Outstanding communication skills appropriate for executive-level audiences, strong presentation skills and compelling storytelling abilities. Able to visually communicate complex topics and influence stakeholders to take action
Ability to rally teams behind your execution plan, communicate a clear story of challenges and opportunities, and align executive teams on program outcomes
Experience driving program outcomes in an Agile/Scrum based environment, balancing the desire of date driven business outcomes and prioritization based development outcomes

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