Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

As Director, Strategic Planning & Operations (Marketing, Communications), you will lead strategic planning and operations for marketing and communications (M&C) that accelerate Intuit’s journey as a global financial technology platform company. The role requires developing compelling, data-driven insights and strategies, and driving end-to-end execution as needed in partnership with M&C, and Corporate Responsibility. The role involves managing through influence across internal and external stakeholders, being comfortable with ambiguity, and operating with velocity.

Responsibilities

Deliver annual and 3-year plans for Platform M&C in close partnership with senior leaders across Intuit. Lead key operating mechanisms to drive progress to outcomes.
Surface insights on marketing effectiveness and efficiency across the M&C ecosystem and partner with teams on execution as needed.
Partner with segment marketing leaders, Finance, and key external partners to improve marketing effectiveness and efficiency, and scale as One Intuit.

Partner with Finance and HR to oversee overall Platform M&C org budget and headcount trends vs. plan; inform investment decisions for Intuit Brand initiatives.
Lead end-to-end planning and operations for key M&C priorities and initiatives, including end-to-end program management to effectively deliver for stakeholders.
Manage a team of highly talented program management and business operations professionals.

Qualifications

The ideal candidate will have a proven track record of success and significant experience in complex, fast-paced environments. This individual will be a self-starter who can work in a rapidly changing industry and can scale in a high growth environment. You will have demonstrated success in working at a strategic level with the ability to also develop a detailed project plan for the team to execute.

10+ years of work experience, preferably in marketing strategy and planning, with strategy consulting background
Proven experience working with integrated marketing and communications teams and media partners to drive growth and exceed business objectives
Strong financial acumen with experience in go-to-market KPI development/tracking, budget management, and attention to detail
Strong strategic, data-driven thinker, with ability to distill complex issues into structured frameworks and handle multiple projects in a fast-paced environment
Ability to engage and influence cross-functional stakeholders, including Marketing, Finance, and Analytics
Best-in-class team leader and player, who is comfortable with ambiguity and driving change in matrixed environment
Embodies extreme ownership, with bias towards execution and moving with velocity
Demonstrated ability to leverage GenAI systems (ChatGPT, NotebookLM, Google Gemini, etc) in business workflows
Excellent written and verbal communication skills
Bachelor’s Degree in Marketing, Business, or related field preferred