Manager 2, Fraud and Risk

Company Overview

Job Overview

Intuit is a global platform company that is on a mission to power prosperity worldwide for consumers, small and mid-market businesses and the self-employed. To achieve this, the Fintech Risk organization is looking for a strong Senior Manager leader to expand and strengthen our first line of defense risk and controls program within Risk Governance.

As a strategic and results-oriented Senior Manager of Risk Governance, you will drive operational excellence by leading our centralized first line of defense functions and risk management practices. This role requires an expert in developing high-performing teams, championing continuous improvement and expansion, and collaborating across the organization to execute both functional and strategic initiatives. The ideal candidate is a proven leader in the fintech or payments industry with a deep understanding of risk management and a talent for fostering a culture of accountability and innovation.

Responsibilities

• Leadership: Lead a team to manage the efficient growth and execution of our centralized first line of defense functions and risk management practices at the corporate level. Develop high performing teams by understanding and facilitating team dynamics, recognizing and developing great talent, recommending and implementing process improvements, and ensuring you have an engaged team, always leading by example

• Customer Obsession: Support operational business unit leaders and functions in the management and execution of activities related to risk management and efficiency of business unit internal controls. Serve as an escalation point on complex control issues to ensure empathetic, accurate, fair, and efficient resolutions while containing risk
  
  
• Operational Excellence: Role scope spans all aspects of the risk management lifecycle and framework, including, but not limited to risk and control assessment, issue identification, business continuity management, control environment, policy and procedural governance frameworks and documentation, and key risk indicators

• Cross-functional Collaboration: Serve as a liaison for your team, collaborating with leaders across the organization to learn about new risks, capitalize on new opportunities, remove roadblocks, and ensure effective execution to meet all KPIs

• Continuous Improvement: Create structure through frameworks and continuously assess processes for improvement opportunities. Champion changes necessary to completely revamp or refine processes and systems. Ensure effective change management principles are applied. Use quantitative and qualitative data to measure impact and outcomes. Lead and participate in initiatives utilizing project management rigor

• Change Management: Active development of future state vision for your team. Identify and drive plans and strategic initiatives within your organization. Be a change champion to ensure readiness for our declared future state by mobilizing and readying our talent, defining and documenting system needs, and working with partners to ensure readiness and achievement of change objectives

Qualifications

• 8+ years of experience in risk management, finance, compliance, audit, or other related subject areas within a fintech, payment processing, lending, or online banking operations organization
  
  

• 3+ years of experience managing a high performing team

• A coach that loves developing people, embraces empowerment, accountability, and a high-performance culture creating a team that is constantly seeking new and innovative ways to deliver value and a better customer experience. You have a track record of identifying and developing exceptional talent to build high performing, highly engaged teams
  
  

• Exceptional knowledge and understanding of risk management practices: experience in identifying, assessing, managing, and reporting risks. Demonstrated experience providing a comprehensive risk management point of view that helps inform business decisions with risk and reward tradeoffs. Experience working with compliance, accounting, and/or internal audit business partners and utilizing GRC tools
  
  

• Strong project management rigor with the ability to prioritize and drive cross-functional initiatives to completion with business results
  
  

• Excellent communication skills, including in business writing and presentations at an executive level. Use data to create and tell a story that motivates, inspires, and ultimately galvanizes others to create and then implement innovative, best-in-industry improvements. Create visibility upwards, downwards, and across the organization to ensure transparency and alignment

• Demonstrated ability to work in a matrix environment and ability to both influence and develop strong partnerships at all levels

• Collaborative, reliable, and highly analytical partner with an ability to make data-driven decisions and to translate identified opportunities into action plans. Demonstrated ability to expertly lead cross-functional projects and to guide the organization through change

• Possesses a high level of intellectual curiosity focused on identifying the root cause of problems to generate results and exhibiting the highest personal and professional standards of integrity and ethics

• Strong money movement domain expertise preferred, including any of the following areas: fintech, payments, lending, banking, or consumer

• Experience with R, Python, and advanced SQL skills and proficiency in visualization tools such as Tableau, Quicksight, or others

• Bachelor’s degree (Business, Management, Economics, Accounting, or Finance preferred) or equivalent work experience

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: