Deal Desk Lead - Mailchimp

Company Overview

Job Overview

As a Deal Desk Lead, you'll play a crucial role in supporting one of our business line’s sales processes, helping accelerate customer acquisition and retention. You will work closely with our Sales, Revenue Operations, Billing, Finance, and Legal teams to ensure efficient opportunity management, contract review, and custom pricing execution. This position is vital for driving growth and ensuring deals are structured effectively and accurately.

Reporting to the Head of Deal Desk in our Global Business Solutions group , you will contribute directly to our expansion and retention efforts by ensuring orders are booked and closed productively and accurately.

Responsibilities

• Deal Strategy & Structuring: Provide expert advice and lead the structuring of deals, including complex, custom commercial terms.
• RFP Management: Support and coordinate the creation of compelling responses to Requests for Proposal.
• Process Optimization: Continuously identify and implement improvements to the deal lifecycle, ensuring efficiency from quote to close.
• Cross-functional Collaboration: Act as a key liaison, fostering strong partnerships with Sales, Revenue Operations, Finance, and Legal teams.
• System Utilization: Leverage critical systems like Salesforce and CPQ tools (e.g., Zuora, DealHub) to manage deals and data.
• Data Analysis & Reporting: Track key metrics and analyze deal trends to provide insights that inform strategic business decisions.
• Sales Enablement: Maintain essential sales resources like deal playbooks and provide guidance to the sales team on pricing and processes.
• Future Deal Desk tech stack: Define future state of Deal Desk tech in the Intuit ecosystem.

Qualifications

• 3+ years of demonstrated ability in a Deal Desk, Sales Operations, Pricing Strategy, or similar role within a B2B software/SaaS company, with a focus on deal structuring and support.
• Proven experience supporting or managing RFP (Request for Proposal) processes, ensuring timely and compelling submissions.
• Proficiency with Salesforce and CPQ systems (Zuora and/or DealHub CPQ experience is highly desirable), along with experience utilizing other relevant tools to manage deal workflows and data.
• Strong analytical skills with the ability to analyze deal data, identify discounting trends, and contribute to reporting that informs revenue generation opportunities.
• Excellent written and verbal communication skills, with the ability to clearly articulate complex pricing models, commercial terms, and deal strategies to diverse stakeholders.
• Exceptional problem-solving skills and the ability to identify and resolve deal-related roadblocks, escalating complex issues when necessary.
• Ability to collaborate cross-functionally and effectively influence stakeholders across Sales, Revenue Operations, Billing, Finance, and Legal teams to ensure smooth deal execution and compliance.
• Meticulous attention to detail in reviewing contracts, commercial terms, and all deal-related documentation.
• Strong process orientation with experience in or understanding of optimizing deal processes for efficiency and compliance.
• Ability to balance multiple competing priorities and thrive in a fast-paced, high-volume environment.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: