Design Researcher
Intuit
Design Researcher
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit’s ProTax Group is looking for a design researcher who is excited to join our team and help us better understand our customers' needs and issues.
This role requires a dynamic individual who is excited to deliver in a fast-paced, highly collaborative environment, with a strong ability to go deep into the details, have an analytical problem-solving approach with a strategic perspective across a variety of deliverables.
Responsibilities
Use methodological rigor to design and execute effective research studies, selecting and applying appropriate tools and methods to ensure ethical research practices.
Analyze and synthesize primary data sources to identify patterns and themes that impact project outcomes, distill actionable insights to inform product and design decisions with guidance.
Translate product questions from the team into appropriate research questions for straightforward problem spaces, ensuring alignment with project goals.
Listen to input from stakeholders with openness and curiosity, probing for clarity to enhance understanding and alignment.
Learn to coach designers and project managers (PMs) to participate as research partners in research-led projects, effectively scaling the research craft within the organization.
Qualifications
Proven experience in conducting research and analyzing data.
Ability to ask open-ended, non-leading questions and prepare effective research guides.
Strong analytical skills with the ability to identify patterns and themes from data.
Excellent communication and interpersonal skills, with the ability to listen and probe for clarity.
Willingness to learn and coach others in research methodologies.''
Join our team and contribute to making informed, data-driven decisions that enhance our product offerings and improve customer satisfaction.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:
Southern California: $103, 674- $119,000