Group Manager, Fraud Risk - Money Services
Intuit
Group Manager, Fraud Risk – Money Services
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
Intuit's Global Business Solutions Group empowers millions of businesses worldwide to take control
of their finances through the QuickBooks offering. QuickBooks solutions simplify financial
management, enabling our customers to operate with confidence. We leverage data and insights to
innovate and enhance our business offerings. The Money Services team offers fintech offerings like
Payments, Payroll, Bill Pay and Capital to these small businesses with expanding scope in the Mid-
Market segment, serving large size customers. We require a strategic leader to manage and develop
a team of Financial Risk Analysts that can serve the needs of the growing customer base while
managing the financial risk exposure for Intuit. As a leader in the risk team, your focus is to enhance
and develop policies across the journey of the customer in offerings like Payments, Payroll and Bill
Pay, balancing growth vs. financial exposure, developing the right risk experiences, improving policy
efficiency and be on the cutting edge of AI based risk management and automation. If you are
passionate about building and leading a high-performing team that drives results through data-driven
insights in business lending spaces, and understands the unique risks within Fintech, this role is for
you.
Responsibilities
? Lead and manage a team of Risk Managers & Analysts focused on managing risk for small
business Fintech offerings.
? Develop and implement risk strategies and policies and drive business growth by supporting
and scaling strategies for the Money services portfolio.
? Work with the Fraud Risk & Governance Committee to set overall direction, risk appetite,
quality, and soundness of the business solutions portfolio.
? Develop & Enhance the Financial Policy and program and establish a framework to ensure
business activities are following internal policies and regulatory requirements.
? Own & maintain financial losses within the risk appetite.
? Partner with teams across Intuit (including product development, marketing, data
engineering, compliance, risk, data scientists etc.) to enable decision support and key
customer insights in the business solutions risk and analytics spaces.
? Make decisions that impact cross-functional priorities, strategy, and outcomes related to
global business solutions.
? Collaborate with stakeholders and analysts to ensure analytical & risk solutions are scalable,
repeatable, effective, and meet expectations of various stakeholders in the global business
solutions area.
? Use big data technology to mine massive scale transactional data to improve fraud risk
mitigation strategies for global business solutions and design new risk-adjusted policy
proposals.
? Provide recommendations utilizing multiple types of data, business knowledge, and strategic
assumptions when data doesn't exist, specifically in the global business solutions context.
? Build relationships across Intuit by serving as the liaison of the fraud risk team throughout the
organization, with a focus on global business solutions initiatives.
? Analyze portfolio performance at a granular segment level on an ongoing basis. Identify
trends and conduct root-cause analysis to isolate key performance drivers.
? Ensure data collection and data processing is optimized to provide crystal-clear visibility into
the impact and value of new global business solutions initiatives and product releases.
? Mentor, coach, and develop Fraud Risk Analysts to drive creative ideas, use of the latest
data techniques, and elevate outcomes within global business solutions.
? Identify and evaluate new vendors / data sources and create business cases.
? Managing internal and external relationships, including internal and external audit, external
credit agencies, regulators to ensure accurate and timely information.
Qualifications
? Proven leader in the data and risk space with 10+ or more years of experience leading
conversations across teams to drive for business requirements clarity, build, and launch, with
a strong emphasis on global business solutions.
? Experience managing and developing a team of analysts.
? Ability to manage multiple projects simultaneously to meet objectives and key deadlines in
the global business solutions domain.
? Expert in one of the following analytics tools, such as Python, R, SAS, and any environment
under SQL.
? Outstanding communications skills with both technical and non-technical colleagues,
including telling compelling stories with data, especially in global business solutions.
? Strong strategic mindset but also willing to roll up your sleeves and get into the details,
coaching team members where needed, particularly in the global business solutions context.
? Experience working with BI tools such as Tableau, quicksight, databricks.
? Proven history as a self-starter who seeks the problem, doesn't wait for the problem to find
them with excellent problem-solving skills and end-to-end quantitative thinking in global
business solutions.
? Demonstrates highly effective cross-functional leadership and experience working in a large
matrixed organization, aligning cross-functional stakeholders, gathering business
requirements, and launching product features in a fast-paced environment, with a focus on
global business solutions.
? Analytically minded with experience working on large-scale data projects; product
management experience would be a plus, especially within global business solutions.
? Strong organization, time management, and task prioritization skills.
? Domain experience in FinTech, Risk, Financial services, with specific expertise in Fraud and
Business Solutions, is highly advantageous.
? Undergraduate degree required (Economics, Statistics, Engineering, etc.); advanced degree
preferred.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: