SMB Sales Transformation and Growth Lead

Company Overview

Job Overview

SMB Sales Transformation & Intelligence Lead

A strategic visionary and transformation leader who will architect the future of the Small-to-Midsize Business (SMB) sales organization. This role spearheads innovative projects and leverages advanced data science and emerging technologies (like AI/ML) to drive exponential increases in productivity, quality, and organizational scale. This leader cultivates a high-impact team, empowering them to develop, implement, and continuously optimize transformative initiatives.

Responsibilities

Strategic Transformation & Innovation

• Future-State Architecture: Help Define and lead a multi-year strategy for the SMB sales org's operating model, leveraging AI, automation, and intelligent workflows to maximize velocity and quality.
• Data Science: Work with data science partners to develop and deploy predictive models, diagnostic tools, and AI-driven insights to guide sales strategy and tactical execution.
• Disruptive Project Leadership: Oversee complex, innovative initiatives that challenge the status quo, ensuring they deliver demonstrable and measurable uplift in sales productivity and ROI.
• Connect Strategy to Execution 3.0: Translate macro market trends, emerging technology landscapes, and organizational intelligence into actionable, outcome-driven transformation roadmaps.

Cross-Functional & Organizational Intelligence

• Ecosystem Orchestration: Facilitate deep, strategic alignment between Sales Transformation and critical departments (Product, Engineering, Marketing, Finance) to embed enablement intelligence directly into the entire go-to-market technology stack.
• Organizational Scaling: Champion and implement standardized, automated, and globally scalable processes, workflows, and digital playbooks to ensure consistency and velocity across all SMB segments.
• Rhythm of Intelligence: Architect the operating mechanism to continuously monitor the impact of transformative initiatives, providing executive-level, data-driven recommendations and strategic counsel.

Change Leadership & High-Performance Culture

• Lead Change & Adoption: Serve as the chief champion for organizational change, skillfully navigating ambiguity, building consensus, and driving organization-wide adoption of new systems and methodologies.
• Visionary Leadership: Lead the team with a clear, inspiring vision, focusing on building a high-performance culture centered on data-driven experimentation and relentless pursuit of excellence.
• Modern Enablement Expertise: Maintain deep, cutting-edge domain expertise in next-generation sales enablement principles, including micro-learning, AR/VR for skill development, and AI-powered content delivery.

Strategic Growth Planning

• Partner with the SMB Sales leadership team to define business objectives, analyze insights, and create impactful growth plans.
• Develop and implement strategies to improve customer acquisition, retention, and overall sales performance.

Operational Optimization

• Identify inefficiencies in sales processes and workflows, and develop strategies to streamline and scale operations.
• Create frameworks for SMB Sales replication and automation, enabling teams to increase productivity and focus on high-value tasks.
• Implement tools and technologies to improve operational efficiency and better manage customer relationships

Qualifications

• 5+ years of progressive experience in strategic operations, sales strategy, transformation consulting, or sales.
• Proven track record of architecting and managing highly complex, cross-functional programs, preferably involving technology, AI/ML deployment and use case definition and sales process.
• Exceptional analytical and quantitative skills with the ability to define metrics, use data science principles, and construct compelling business cases for transformation.
• Mastery of executive communication and influencing skills, capable of building strategic trust with stakeholders at the highest levels.
• Demonstrated ability to "Execute with Rigor" in a highly dynamic environment, managing competing priorities and delivering consistent, high-quality outcomes.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: