Staff Technical Program Manager
Intuit
Staff Technical Program Manager
Company Overview
Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
Job Overview
If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, come join the Fintech PMO as a Staff Technical Program Manager. The Fintech PMO exists to accelerate the technology and product outcomes of the Fintech organization and across the ecosystem by improving and enabling world-class strategy, execution, and delivery. We drive for accountability and clarity while ensuring execution excellence, and empowering cross-functional teams to scale and organize for speed
Responsibilities
This role will focus on delivering high priority Payment Experience priorities with high customer and business impact.
Portfolio
- Connect the dots across various programs within a portfolio to simplify the ‘why/what/how’
- Partner with the Portfolio Leadership Team to unblock/guide program teams’ delivery
- Identify and/or simplify program level processes enabling the org to operate smoothly
Program
- Ability to quickly come up to speed on experience and technology domain
- Develop a program structure and drive a program operating cadence
- Drive creation of execution plans across all phases of planning, development, and production readiness and launch
- Collaborate with leaders in product management, engineering, and other groups to achieve program goals
- Manage dependencies at scale through structure and right sized processes
- Quickly and effectively and resolve the critical issues and risks. Clearly communicate actionable solutions, striking an effective balance between stakeholder needs and technical limitations
- Ability to influence stakeholders at all levels leading to quick decisions
- Communicate results and progress clearly and in actionable form across the organization and at all levels; includes program status, risks, dependencies and change control
- Thrive in establishing order and clarity amongst ambiguity and chaos inherent in rapid international expansion.
General
- Builds trust amongst teams
- Be a strategic thinker and effective communicator
- Be a results-oriented strong team player with the ability to anchor stakeholders to primary objectives and outcomes.
- Collaborate effectively to resolve conflicts and influence others to achieve desired results.
- Anticipate, recognize, and work through resistance or setbacks independently.
Qualifications
- Strong program management experience with 10+ years experience, or the equivalent in the industry
- Demonstrated ability to work in a matrix environment and ability to influence leaders and build strong partnerships across organizations in delivering the best outcome of complex programs
- Outstanding communication skills appropriate for executive-level audiences including goals of program and other relevant success criteria
- Highly capable in stakeholder management and strong capability to build strong relationships
- Demonstrated ability to collaborate with engineering teams on complex technology programs in an agile environment
- Result oriented team player with excellent balance of people, organizational, and technical skills to execute and deliver outcomes
- Thrive in establishing order and clarity amongst ambiguity and chaos
- Anticipate, recognize, and work through resistance or setbacks independently
- Background in Fintech is a plus
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: