Manager 3, Fraud Risk Strategy – Fintech Consumer Risk

Company Overview

Job Overview

Intuit’s Consumer Group — which includes TurboTax and Credit Karma Money — empowers millions of individuals to take control of their financial lives. As we expand into consumer banking and lending, we are seeking a strategic and analytical fraud leader to drive our fraud prevention and dispute management strategy across money-out channels such as debit cards, mobile check deposit (MRDC), instant transfers, peer-to-peer payments, ATMs, digital wallets and stable coins.

This leader will manage a team of high-performing managers and Fraud Risk Analysts, developing innovative, data-driven strategies to minimize fraud losses and ensure a secure and seamless experience for our customers.

Responsibilities

Strategic Leadership & Execution

• Lead and Inspire: Manage and mentor a team of Fraud Risk Analysts focused on money-out fraud prevention and dispute management across consumer financial products.
• Set the Vision: Define and execute the fraud risk strategy for money movement channels, ensuring alignment with the Consumer Group’s overall risk appetite and business goals.
• Fraud Policy Development: Design and continuously enhance fraud risk frameworks, procedures, and controls, ensuring compliance with regulatory standards and operational effectiveness.
• Loss Management: Own and manage fraud loss outcomes for money-out channels, driving accountability and continuous improvement to stay within approved thresholds.
  
  

Cross-Functional Collaboration

• Partner closely with Product, Compliance, Engineering, Operations, and Data Science teams to embed fraud risk management into product design and customer experiences.
• Collaborate with external partners — including banks, networks, and regulatory bodies — to strengthen fraud defenses and dispute resolution processes.
• Serve as a key representative of the Consumer Fraud & Risk organization in internal committees and external engagements.
  
  

Data-Driven Fraud Solutions

• Leverage big data, AI/ML models, and behavioral analytics to detect and mitigate emerging fraud patterns across debit cards, instant transfers, P2P, and digital wallet transactions.
• Conduct root-cause and trend analyses to uncover vulnerabilities and design targeted fraud prevention strategies.
• Evaluate new vendors, tools, and data sources, building business cases to enhance fraud detection and dispute management capabilities.
  
  

Risk Analytics & Insights

• Monitor portfolio health across all money-out channels; identify key fraud drivers and emerging risks.
• Deliver actionable insights and reporting to senior leadership on fraud trends, operational performance, and mitigation effectiveness.

Team Development & Leadership

• Coach, develop, and empower team members to deliver innovative, data-backed fraud solutions.
• Foster a culture of proactive risk management, accountability, and analytical rigor within the team.

Qualifications

• 10+ years of experience in fraud risk management, consumer lending, or fintech risk — with a focus on money movement products and dispute handling.
• Demonstrated success leading and developing analytical teams in high-growth or regulated environments.
• Expertise with fraud analytics tools and programming languages (Python, R, SQL, SAS) and proficiency in BI platforms (Tableau, Quicksight, Databricks).
• Strong understanding of payment ecosystems, fraud typologies, dispute processes, and regulatory frameworks (Reg E, Reg Z, etc.).
• Proven ability to manage multiple priorities in a fast-paced, matrixed organization while influencing stakeholders across functions.
• Exceptional communication and storytelling skills, with the ability to translate complex analytics into clear business strategies.
• Bachelor’s degree in a quantitative field (Economics, Statistics, Engineering, etc.); advanced degree preferred.
• Experience in FinTech, Consumer Banking, or Digital Payments strongly preferred.
  
  

Why Intuit

Join a company that’s reimagining how consumers manage their money. In this role, you’ll directly shape the fraud strategy protecting millions of customers while enabling innovation across emerging money-out channels. If you’re passionate about combining data, technology, and strategy to outsmart fraud — we want you on our team.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

New York $ 213,500- 289,000