Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

At Intuit, our mission is to power prosperity around the world. Within that mission, Intuit Customer Success (ICS) plays a critical role in connecting millions of customers to the right mix of AI-driven experiences and human expertise—at exactly the moment they need it most.

As Senior Finance Manager for Intuit Customer Success, you will serve as a strategic finance leader for TurboTax’s consumer business and the Intuit Expert Network, partnering closely with executive leaders across Expert operations, product management, and marketing. This is a high-impact role at the intersection of revenue growth, unit economics, customer outcomes, and operational scale.

Responsibilities

Strategic Leadership & Business Partnership

Act as a trusted thought partner to senior leaders across Intuit Expert Network and Consumer Group
Lead financial strategy for AI enablement, unit economics, and revenue growth
Translate complex tradeoffs into clear, data-backed recommendations to drive leadership alignment

Planning, Forecasting & Investment Strategy

Own 1-year and 3-year strategic and financial plans in the Turbo Tax customer success and Expert Network area
Drive investment prioritization based on rigorous ROI framework
Align near-term execution with long-term strategic bets

Modeling & Insights

Supervise and build robust financial and operating models
Connect customer behaviors, expert productivity, and unit economics
Elevate executive financial storytelling

Operational Excellence & Scale

Establish clear KPIs and performance management mechanisms
Drive automation and scalable financial processes
Improve decision-making through data and clarity

Team Leadership & Talent Development

Lead and develop strong team of finance business partners
Foster a culture of curiosity, accountability, and strategic thinking
Set clear career goals and provide bespoke coaching to drive team engagement and growth

Qualifications

10+ years of experience in strategic finance or related fields
3+ years leading high-performing finance teams
Executive-level influence and communication skills
Strong financial modeling expertise
Experience in tech, SaaS, or fintech preferred
BS/BA required; MBA preferred

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Southern California $ 167,500- 226,500

Apply Now

Apply now

See more open positions at Intuit