Principal, Product Strategy & Business Operations - AI & BI

Company Overview

Job Overview

Intuit is a mission-driven, global financial platform company that gives everyone the opportunity to prosper. We do this by using technology to solve our customers’ most important problems — putting more money in their pockets, eliminating unnecessary work and complexity, and helping them make financial decisions with confidence.

Our flagship products — QuickBooks, TurboTax, and Credit Karma — reflect our commitment to transforming how people manage their finances, run small businesses, and pay employees. Intuit is a trusted partner to millions of small businesses and consumers, with a presence that is both broad and deeply rooted.

People who work for themselves fuel the economy. In the U.S., small businesses employ 60% of the workforce and create 80% of new jobs, yet many face long odds. QuickBooks, a leader in accounting and bookkeeping solutions, continues to evolve to meet changing customer needs and market dynamics.

As a Principal, Product Strategy and Operations Manager, you will lead AI-driven transformation across QuickBooks by partnering closely with the QuickBooks AI and Business Intelligence product teams to deliver game-changing customer experiences. You will shape strategy and run the operating rhythm for platform-level AI initiatives, including AI agent strategy and embedded business intelligence through reporting, KPIs, and dashboards within QuickBooks. This role sits at the intersection of AI platform strategy, AI agents, product execution, and business intelligence, working closely with product, engineering, data science, and design leaders to ensure AI meaningfully improves customer outcomes at scale. As a force multiplier, you will translate emerging AI capabilities into concrete product experiences, set clear direction, drive execution, and ensure AI strategy turns into shipped, measurable impact.

Responsibilities

How You’ll Lead (Responsibilities)

Shape the Multi-Year AI and Business Intelligence Strategy

• Build cohesive short- and long-term strategy for AI and Business Intelligence within QuickBooks, including AI agent strategy, BI capabilities (KPIs, dashboards, reporting), customer experience evolution, and “better together” opportunities across the ecosystem.
• Define clear frameworks, success metrics, and strategic choices that clarify tradeoffs for senior leadership.
• Ensure strategic, customer, and financial outcomes are clearly defined, aligned, and tracked.
• Lead preparation for monthly CEO updates and regular EVP-level updates.

Run the Operating System for AI Initiatives Across QuickBooks

• Own and deliver a clear, data-backed narrative of AI performance, risks, and opportunities, driving alignment across senior leaders and cross-functional stakeholders.
• Establish operational rigor and accountability across a complex, platform-level AI portfolio.
• Design and run the operating rhythm, including MBRs, QBRs, performance insights, and execution tracking systems.

Drive Execution and Unblock AI Delivery

• Identify execution gaps and surface the highest-leverage actions to accelerate delivery of AI agents, intelligent workflows, and embedded insights.
• Partner closely with Product, Engineering, and Data Science to remove friction, resolve dependencies, and ensure initiatives are meeting plan.
• Work across cross-functional mission teams to set pace, enable progress, and surface blockers that require resolution or escalation.

Create Clarity Across a Complex, Cross-Functional Ecosystem

• Translate AI and platform complexity into clear priorities, insights, and success measures that teams can execute against.
• Anticipate where alignment may break down and proactively drive resolution.
• Partner deeply with executive sponsors and accountable leaders to shape initiative-level strategy and ensure end-to-end ownership.

Elevate Insights and Decision-Making

• Leverage strong data analysis and reporting skills to provide actionable insights, measure performance, and guide strategic decision-making.
• Develop high-quality presentations and reports for senior leadership, including weekly, monthly, and quarterly business updates.
• Ensure decisions are data-backed, high-trust, and outcome-oriented, improving both speed and quality of execution.
  
  

Elevate Organizational Rigor

• Build repeatable systems for diagnosing performance, evaluating initiatives, and driving disciplined execution.
• Raise the bar on how AI initiatives are planned, measured, and delivered across QuickBooks.
• Ensure the organization consistently turns strategy into shipped impact.

Qualifications

Qualifications (What You’ll Bring)

Experience

• 8+ years of experience in strategy & business operations, product strategy, consulting, or operating roles within high-growth technology environments.
• Experience driving large, complex programs in partnership with cross-functional leaders.
• FinTech and/or SaaS experience is a plus, but not required.

Leadership & Operating Skillset

• Proven ability to run an operating system: drive cadence, create clarity, instill accountability, and manage a portfolio of initiatives.
• Demonstrated experience moving a business from strategy → execution → results.
• Comfortable operating with urgency, ambiguity, and evolving business needs.

Strategic & Analytical Strength

• Strong structured problem-solving skills with the ability to define choices and navigate multi-stakeholder complexity.
• Ability to distill insights from imperfect data and tell a compelling, executive-ready story.

Execution & Ownership

• Track record of putting points on the board — identifying opportunities, driving alignment, resolving blockers, and landing outcomes.
• Extreme ownership mindset; able to balance long-term strategy with near-term execution.

Communication & Collaboration

• Executive-level written and verbal communication skills; able to simplify complexity and influence at scale.
• Strong presentation and storytelling skills, with the ability to synthesize diverse viewpoints into a cohesive narrative.
• High attention to detail, strong project management skills, and the ability to manage multiple initiatives simultaneously.
• Well-rounded interpersonal skills and the ability to build trust with senior stakeholders and cross-functional partners. Strong intellectual curiosity, self-motivation, and a willingness to proactively take on leadership roles.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area California $ 197,500- 267,000

Southern California $ 190,500- 257,500