Director, Technical PMO - Mid Market

Company Overview

Job Overview

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

The Mid-Market organization within QuickBooks is accelerating growth upmarket by delivering scalable, enterprise-grade capabilities that enable growing and established businesses to manage their finances, operations, and teams on a connected platform.

The PMO organization is accountable for driving end-to-end delivery of customer, business, and technology outcomes across the Mid-Market portfolio. This leader will work across Product, Engineering, Design, Business Operations, and cross-Intuit platform teams to deliver transformational priorities while ensuring strong execution of in-year commitments.

We are seeking a strategic, execution-focused leader with deep program leadership experience, strong technical acumen, and passion for AI-driven transformation. As Director, PMO (Mid-Market), you will lead a team responsible for orchestrating complex, cross-functional initiatives while driving operating rigor, velocity, and long-term organizational transformation — including GenAI-enabled product development practices.

Responsibilities

Enterprise Program Leadership

• Define and drive end-to-end execution of multiple transformational “Big Bets” (1–3 year strategic priorities) while ensuring predictable delivery of in-year roadmap commitments.

• Establish clear operating mechanisms to manage interdependencies across Product, Engineering, Design, Data, and Go-to-Market teams.

• Build and maintain an inspiring rolling 6-quarter roadmap that aligns strategy, capacity, and outcomes.

AI & Development Transformation

• Lead organizational transformation to reimagine the software development lifecycle leveraging GenAI, Code Assist, and agent-enabled development processes.

• Identify suitable AI technologies and data strategies to address specific customer and operational challenges.

• Design and help orchestrate implementation of end-to-end AI-enabled solutions across the Mid-Market portfolio.

• Serve as a catalyst to modernize product development processes to increase velocity, quality, and innovation.

Operational Excellence & Velocity

• Establish scalable program management processes that deliver high-quality outcomes against aggressive milestones.

• Diagnose friction across teams and proactively remove barriers to accelerate delivery.

• Balance what is fastest locally with what is best for the broader QuickBooks ecosystem.

• Drive disciplined execution with measurable outcomes tied to customer impact, growth, and efficiency.

Organizational & Change Leadership

• Influence senior business, product, and engineering leaders to align on shared outcomes and trade-off principles.

• Lead change at scale by defining structured approaches to complex transformation initiatives.

• Contribute to broader PMO/TPM community capability building across Intuit.

• Build strong cross-functional relationships to foster trust, transparency, and shared accountability.

People Leadership

• Recruit, grow, and develop high-performing program leaders.

• Coach the team to operate with extreme ownership, structured problem solving, and high execution rigor.

• Build a culture of velocity, innovation, and continuous improvement.

Qualifications

Strategic Problem Solving

• Strategic mindset with high tolerance for ambiguity and the ability to create structure in complex environments.

• Strong business and product acumen combined with data-driven decision-making.

• Demonstrated ability to balance short-term delivery with long-term transformation.

• Passion for innovation, AI-driven processes, and continuous reinvention.

Operational Excellence

• Proven ability to define and operationalize strategy in high-growth, fast-paced SaaS environments.

• Track record of improving organizational velocity, customer outcomes, and execution quality at scale.

• Strong experience building mechanisms that remove barriers, automate workflows, and improve predictability.

Ownership & Influence

• Exceptional ability to influence without formal authority across large, distributed organizations.

• Demonstrated extreme ownership in driving decisions, alignment, and measurable outcomes.

• Strong executive communication skills, including development of board-ready materials and strategic narratives.

Change Leadership

• Experience leading significant, enterprise-scale change initiatives.

• Ability to define shared outcomes, clarify trade-offs, and establish durable operating models.

• Well-rounded interpersonal skills with the ability to build trust and alignment across senior stakeholders.

Learning & Technical Acumen

• 10+ years in program management, strategy, consulting, or technology leadership roles.

• Strong understanding of software development, platform architectures, and SaaS operating models.

• Bachelor’s degree in Computer Science, Engineering, MIS, or related field (or equivalent practical experience).

• Demonstrated ability to quickly understand new domains while maintaining both broad strategic perspective and deep technical insight when needed.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: