Group Manager, CDP & Segmentation

Company Overview

Job Overview

Intuit is a global technology platform that helps consumers and small businesses to overcome their most important financial challenges. Serving more than 100 million customers worldwide with TurboTax, Credit Karma, QuickBooks, and Mailchimp. We believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible. Intuit Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multi channel campaigns, CRM, and analytics tools.

We're looking for an Engineering Manager who will lead and support a team that works on large scale data problems, unifies customer data (from multiple channels) into a single comprehensive customer view to enable segmentation and personalized marketing campaigns at scale, and delivered as a set of platform capabilities. You will be responsible for building and supporting agentic experiences with the unified customer data from CDP. You will mentor and grow individual contributors as well as managers and collaborate with cross-functional team members such as product managers, designers, and business stakeholders.

We are excited by someone with an understanding of why and how diverse teams build better software/systems and create better cultures. You will understand the importance of culture to the team’s productivity and overall benefit this has to Intuit Mailchimp as a whole. We’re looking for someone comfortable with having high expectations of us and the quality of our software, and comfortable that we will have high expectations of you.

Responsibilities

• Own and drive the engineering outcomes for CDP and Segmentation capabilities.

• Obsess about operational excellence to deliver highly available, resilient and scalable data platforms.

• You will be in the details and prepare data-driven development-plans, lead the team and remove barriers in order to meet our commitments on time and with quality

• You will need to be Bold:

  • Leading difficult decisions or discussions

  • Keep an open mindset and provide/acknowledge feedbacks

  • Represent both the team and leadership decisions

  • Recognize the value of transparent, honest communication and the necessity of sharing information.

• Build high performing teams by putting the right people in the right job at the right time

• Keep very high tech standard and high engineering velocity in the team

• Ability to work effectively in a fast paced, complex technical environment with high adaptability and flexibility

• Working cross-functionally with various Intuit teams: Product Management, Experience Design, Customer Support, business stakeholders.

• Institutionalize innovative product engineering practices that will help us improve our workflows.

• Collaborate with cross-functional squad leads to prioritize work, ensure the team has appropriate skills and size to accomplish goals, and ensure any roadblocks are removed from the team’s path.

Qualifications

• You have a passion for creating great data products, delivering results, and developing engineers and managers.

• You have 5+ years of experience as an established technical leader of software engineering teams that have successfully delivered customer-driven software products. Including 2+ years of experience of leading managers of engineering teams.

• You have 10+ years of hands-on software development experience.

• You have worked with cloud data warehouses and are very familiar with large scale data ingestion, modeling and query optimization in such warehouses.

• You have experience building agentic experiences and, more so, building the appropriate data framework to support building agents at scale.

• It’s a plus if you have worked on segmentation and audience construction in the marketing/advertising space.

• You collaborate consistently with the product and design teams.

• Proven experience in growing people.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: New York - $235,500 - $318,500