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Project Support Officer

IPF Digital Australia Pty Ltd

IPF Digital Australia Pty Ltd

Customer Service, Operations
Poland
Posted on May 16, 2025
Apply now
IT · Poland · Hybrid

Project Support Officer

In a nutshell

Working as part of the Change Management IT team, you are responsible for change and project management excellence by ensuring that key artifacts and actions related to these areas are delivered, managed, and measured in line with IPF Digital and Group standards. You ensure effective management and support of change and project activities within IPF Digital.

Your daily tasks:

  • Support the Change Management team and Product Owners to ensure effective change, projects, and programmes management
  • Support Product Owners in coordination and organization of cross-team changes delivery, ensuring transparent delivery and that all needed arifacts and communication are in place
  • Act as a project management subject matter expert and share project management tools and good practices with teams to promote and execute IPF Digital project management standards
  • Prepare IT teams metrics and reports and distribute them to Head of Change Management and IT Director or other relevant stakeholders
  • Prepare ad-hoc reports and data extracts for audit and regulatory purposes
  • Continuously explore and experiment with possibilities leading to improving team's performance through application of Data and AI

So, what skills, knowledge and experience do you have?

Skills

  • Fluent in verbal and written business English
  • Team player with solid multi-tasking
  • Ability to manage multiple and often changing priorities
  • Highly self-motivated with a ‘can-do’ attitude
  • Organised and methodical
  • Strong communication and relationship building skills
  • Ability to work effectively as part of a team
  • Ability to work with minimal supervision
  • Advanced PC skills (MS Office), particularly in Excel and PowerPoint
  • Jira, Confluence, and SharePoint experience

Knowledge

  • Knowledge of project management methodologies
  • Understanding of agile and project management principles, practices, techniques, and tools

Experience

  • Experience within a project management team environment
  • Project support, coordination, management
  • Project management information preparation (including presentations, analysis, and reports)
  • International experience

Qualifications

  • Degree or equivalent qualified
  • Certification in project management (nice to have)

Other

  • Ability to prioritize a varied workload and manage frequent interruptions
  • Interest in AI and new technologies
  • Desire to develop in the project management field

You...
will love working at IPF Digital if you enjoy a truly international work environment and being part of an international HUB team. You like to be trusted to take responsibility for your tasks; you value friendly and open work culture and appreciate good teamwork.

We look after...

our people by providing all-you-can-eat fresh fruit daily, lunches at the expense of the company, and company parking where you can book a parking place. We support an active and healthy lifestyles and have fun team events both in the office and after work. Our employees' well-being and happiness are one of our top priorities.


Here’s how our team describes our culture:
The culture at IPFD is driven by our shared values. People are put first, we accept differences and encourage individuality. Due to our flat business structure, we enjoy collaborating together. Enjoying some good times together is also highly encouraged!

Sounds good? We all think so at IPF Digital.

🔍 Whistleblowing

At IPF Digital, we are committed to ethical conduct and upholding our values. We are dedicated to building trust-based relationships with our customers, employees, and the communities in which we operate. To support those who wish to act with integrity, we have implemented mechanisms that allow for the reporting of any concerns related to potential risks, unethical behavior, or legal violations.

Want to report concerning behavior? Click here to report

Polish Whistleblowing Procedure

Department
IT
Locations
Poland
Remote status
Hybrid
Employment type
Full-time

IPF Digital in numbers

6
markets
17
years of experience
470
people on board
800k
customers served since 2008

About us, About IPF Digital

  • Our purpose

    Let’s build a better world through financial inclusion – together!

    We are IPF Digital – the global fintech company, arm of the international IPF Group. Our mission? To make everyday life easier through fast, simple and responsible online financial services. We operate in multiple countries across several continents – from Mexico to Australia – helping customers achieve their daily goals and long-term dreams

  • What makes us stand out?

    Everything we do is guided by three key values:

    Collaboration – because we achieve more together
    Inspiring each other – because positive energy drives growth
    Focusing on our customers – because they are at the heart of everything we do

  • 👋 Is this you?

    You’ll enjoy working at IPF Digital if:

    • you thrive in an international HUB & Spoke environment,
    • you value ownership and autonomy in your work,
    • you appreciate a friendly, open culture and know the meaning of real team spirit.

    Soinds good? We also think at IPF Digital

Get to know IPFD Talks!

IPFD Talks E01P01

IPFD Talks E01P01

IPFD Talks E01P02

Welcome to IPFD Talks!

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About IPF Digital

Co-workers About 470
IT · Poland · Hybrid

Project Support Officer

Already working at IPF Digital?

Let’s recruit together and find your next colleague.

Apply now
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