Company Description

In May 2021, Lendi and Aussie Home Loans merged to create Lendi Group. Today, Lendi Group is Australia's largest retail mortgage broker, with a loan book in excess of $100 billion, with over 1300 brokers and 225 retail stores across the country.

As a Group, we have unified our approach across Aussie Home Loans and Lendi to deliver a truly personalised home-buying and home loans experience for the Australian audience that seamlessly balances human support and smart technology. Our vision is to become the undisputed destination for Australians to buy and own property.

Diversity, Equality, and Inclusion are fundamental to the success of Lendi Group. We’re passionate about fostering an environment where our team members feel valued and supported and we celebrate everyone’s unique identity.

To learn more about life at Lendi Group check out our blog: https://www.lendi.com.au/inspire/category/life-at-lendi/

About the role

• The Head of Learning & Capability is a strategic leadership role responsible for developing and executing a learning strategy that uplifts workforce capability across the organisation, including Brokers and Team Members. This leader will design and deliver cutting-edge, multi-modal learning solutions grounded in adult learning principles, ensuring alignment with Lendi Group's mission, values, and business goals.
• A critical focus will be on leading enterprise AI capability uplift, enabling the workforce to adopt and integrate AI tools to drive efficiencies and effectiveness.

Job Description

• Develop and implement a forward-thinking learning strategy aligned with Lendi Group's mission and values.
• Leverage adult learning principles and innovative methodologies to deliver multi-modal learning solutions.
• Lead initiatives to build AI capabilities across the workforce, driving adoption and integration of AI tools.
• Oversee the design, delivery, and evaluation of inclusive, engaging learning programs for brokers and team members.
• Manage and mentor a high-performing Learning & Capability team across Australia and the Philippines.
• Use data-driven insights to evaluate program effectiveness and refine learning interventions.
• Collaborate with senior leaders to identify capability gaps and co-create tailored learning solutions.
• Drive key learning projects from conception to execution, ensuring alignment with organizational goals.
• Embed Lendi Group's values into all learning initiatives to strengthen the organizational culture.

Qualifications

• Extensive experience in learning and development leadership roles, ideally in fast-paced or technology-driven organisations.
• Expertise in adult learning principles, instructional design, and delivering multi-modal learning interventions.
• Proven success in designing and implementing enterprise-wide learning strategies, including upskilling in areas like AI.
• Strong leadership skills with the ability to inspire and mentor a geographically distributed team.
• Exceptional stakeholder management and communication skills to influence and align diverse audiences.
• Demonstrated ability to deliver complex, cross-functional learning projects on time and within budget - in an agile environment.
• Familiarity with data-driven approaches to evaluate learning effectiveness and refine programs for continuous improvement.

Additional Information

Lendi Group teams operate across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good.

We support our people in a variety of ways, and our Flex First policy is central to this commitment. Flex First provides our workforce with a balance of time and location flexibility, complemented by purposeful in-person connect days to foster collaboration, teamwork, and meaningful connection.

A few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture
• Holistic wellbeing programs offering 24/7 support, including medical, mental health, and financial wellbeing services to enable our workforce to thrive at home and work
• Generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
• An additional week’s Loyalty Leave each year after reaching 3 years of service
• Wellness initiatives with a strong focus on psychological safety.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group to attract, engage and evolve the right talent and build best-in-class products.

Feeling like you don’t meet all the skills listed? That’s ok, we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

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