Product Designer - Financial Services
Accounting & Finance, Product, Design
Melbourne, VIC, Australia
Posted on Monday, April 24, 2023
We’re MYOB, and we’ve built the first Business Management Platform in Australia! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.
We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.
About the Team
Our Product team is the beating heart of MYOB. From discovery through to delivery plus Data and Insights, it’s made up of a broad and multi-disciplined group of specialists focused on designing products that help our customers optimise their business potential and creating best-in-class customer and user experiences.
About the Team
Our Product team is the beating heart of MYOB. From discovery through to delivery plus Data and Insights, it consists of a broad and multi-disciplined group of specialists passionate about crafting products that help our customers optimise their business potential and create best-in-class customer and user experiences.
What’s extraordinary about being a designer here
Our team is made up of around 35 passionate designers across three cities.
We love learning and sharing – we have weekly critiques and regular jam sessions.
We’re supported by specialist visual designers, design researchers, and service designers.
We don’t throw our designs over the wall. We know that everyone here helps make the user experience, but the design team is trusted to make the call.
We have a well-supported design system.
Our designers have the right level of autonomy and ownership in what they craft, and how they work with their teams to deliver it
We love our customers, passionate about making things that matter for the people who use our products
A bit about the space
You’ll be helping to deliver outstanding Financial Services workflows to our SME and Enterprise customers.
The team is looking for a Product Designer to explore changing customer behaviour and its impact on financial offerings. This role requires excellent UX, strategy and service design skills. The ability to balance multiple stakeholders and be comfortable thinking big, starting small, and failing fast.
If you enjoy designing and researching highly innovative customer experiences and solving challenging problems, come join us!
Applicants must attach a portfolio of their work to their CV.
Applications without a portfolio will not be considered.
What we look for in designers
Our designers cover a lot of ground. They:
- want to understand our customers and are happy to use different research techniques to do it
- get their team involved to make sense of the findings
- design in various levels of fidelity
- seek critique and feedback to help improve themselves and their designs
- collaborate and communicate well with other team members in product management and engineering
- test ideas, concepts, and designs early and often
- consider our customer's full journey from start to finish
- Experience within financial services is advantageous but not crucial
- Research and discovery techniques
- Strategic and Service design
- Product or Digital UX design
- Interaction design
- Information Architecture
- Design validation/usability testing
- Experience working in an agile environment
- Ability to work with appropriate design tools (Figma, Miro, etc)
- Strong communication, analytical and interpersonal skills working within (and across) cross-functional teams
Our Culture & Benefits
Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team!
🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers
🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment
🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more!
🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more.
We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.
MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!