We’re MYOB, a business management platform designed to unleash the potential of businesses across Australia and New Zealand! As the #originalstartup, our roots are in finance and accounting software, but today we are so much more. We help our Aussie and Kiwi customers unleash their full potential, giving them the tools to Start, Survive and Succeed: all in the one place.

We’re always on the hunt for those who bring a different perspective, diversity of thought and the drive to make our culture even better. Take your career to a new dimension at MYOB.

Our Tech team are true heroes. They’ve taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. By joining the Tech team, you’ll be an integral part of building our all-in-one business management platform.

Are you eager to embark on an exciting journey of transformation? At MYOB, we're not just changing the game – we're rewriting the rules! Our program's mission is to deliver streamlined business processes, powered by simplified, scalable technology that will revolutionise the way our teams collaborate with one another, engage with partners and deliver value for our customers. If you're ready to be at the forefront of this exhilarating evolution, join us and let's redefine the future together.

The Senior Business Analyst will play a crucial role, driving Line of Business efficiency and effectiveness through data analysis, process optimisation, and strategic insights. This role will draw on extensive experience in business analysis to accurately document stakeholder requirements and translate business needs into future state process maps and solutions design documents that deliver on those requirements. Through the orchestration of team collaboration the Senior BA will find opportunities for process improvement and automation.

They will also provide actionable recommendations that present the commercial, customer and technical trade-offs to support informed decision-making; translating business needs into clear functional requirements, designs and specifications that can be well understood by the program’s delivery teams. The role will be responsible for coordinating complex program deliverables, managing scope and timelines, and facilitating effective communication amongst cross-functional team members.

- Proven experience as a Senior Business Analyst or as a process improvement professional working in a team environment.

- Experience in helping to re-define business processes to meet evolving customer expectations, in particular an ability to understand the challenge of existing business rules and business processes.

- Experience with complex data migrations.

- Experience with CRM migration ideally hubspot.

- Has a solid understanding of agile system of work and understands how to identify areas of improvement and influence change.

- Proven Business Analysis experience in a commercial product or software development organisation.

- Good understanding of SDLC principles and the software development lifecycle including agile development methodologies such as Scrum, Kanban, Lean and Continuous Delivery.

- Demonstrable involvement or engagement with the business analysis community and agile community

- Excellent written and verbal communication skills.

- Strong facilitation, workshop and organisational skills

Join us on this exciting journey to reshape the future of our business. If you're ready to make an impact and inspire change, apply now to become part of the MYOB team!

Our values have stood the test of time. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

🎥 See what it's like to work at MYOB and what we're all about.

🎯 Do your best work in a flexible work environment, right down to financial assistance to set up your home office…it’s called Flexperience, and it’s designed by you and your team!

🎯 Our partnership with Smiling Mind helps support the wellbeing of our team members and customers

🎯 Drive your own learning via conferences, in-house training, LinkedIn Learning, study assistance and a strong focus on leaders creating a learning environment

🎯 A multitude of leave options including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, volunteer leave, study leave, plus more!

🎯 Communities built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

🎯 Access to best-in-class discounts and vouchers from leading retailers, and a lot more.

We are proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

MYOB are an equal opportunity employer and we champion diversity. Don’t meet every single requirement of this role? Still apply! Research tells us that that women and underrepresented groups are less likely to apply unless they meet every single requirement. At MYOB we believe that the right hire is someone who makes an addition to our culture, rather than someone who fits in and conforms to our status quo. Moving to ‘Culture Add’ means adding team members who not only value MYOBs standards and workplace culture, but also bring an aspect of diversity that positively contributes to MYOB. So, if you’re excited about this role, or about MYOB, we’d still love to hear from you!