HubSpot CRM Senior Analyst
MYOB
IT
Sydney, NSW, Australia
Posted on May 27, 2025
We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.
At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.
And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.
About the role
Are you ready to take your HubSpot expertise to the next level? As our HubSpot Senior Analyst, you’ll play a pivotal role in optimising the effectiveness of our frontline teams and enhancing our customer experience. With your skills in process design and platform optimisation, you’ll make a tangible impact on both the business and the people who rely on you.
Please note, this is a 12mth Fixed Term Contract with the potential to extend.
In this role, you'll...
- Revolutionise Processes: Design and optimise business processes that power HubSpot functionality
- Champion Efficiency: Configure workflows, dashboards, and properties within the HubSpot ecosystem to empower teams and deliver measurable results
- Lead Innovation: Identify the best way to utilise HS features, drive adoption, and maximize HubSpot's potential for our business goals
- Govern Data Integrity: Ensure our CRM remains clean, organised, and actionable with your governance expertise. the skills and experience needed for this roles
What we'd love to see from you...
- HubSpot Expertise: Proven experience (3+ years) as an administrator across HubSpot Sales and Service hubs, with technical proficiency in configurations, definitions, and troubleshooting. HubSpot Certification is essential
- Process Automation and Design: Skilled in automating workflows and designing business processes to optimise key operations
- Analytical and Reporting Skills: Strong analytical abilities, including data analysis and reporting to support decision-making
- Organisational Skills: Demonstrated ability to manage deadlines and thrive in a fast-paced environment with high attention to detail and quality
- Business Analysis: Proven ability to document requirements and provide insights through business analysis
Our Culture & Benefits
At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.
🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events
🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers
🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members
🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance
🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more
🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution
At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.
Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.
We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.