FinTech Australia
FinTech Australia
About
About Us
What is Fintech
Contact Us
Policy
Policy
Policy Working Groups
Events
Events Calendar
The Finnies
Intersekt Festival
Members
Corporate Partners
Fintech Careers
Jobs Board
eLearning
Resources
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
News
News
Podcast
Member Portal
FinTech Australia
FinTech Australia
About
About Us
What is Fintech
Contact Us
Policy
Policy
Policy Working Groups
Events
Events Calendar
The Finnies
Intersekt Festival
Members
Corporate Partners
Fintech Careers
Jobs Board
eLearning
Resources
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
News
News
Podcast
Member Portal
Folder: About
Folder: Policy
Folder: Events
Members
Corporate Partners
Folder: Fintech Careers
Folder: Resources
Folder: News
Member Portal
Back
About Us
What is Fintech
Contact Us
Back
Policy
Policy Working Groups
Back
Events Calendar
The Finnies
Intersekt Festival
Back
Jobs Board
eLearning
Back
Ecosystem Map
Regulatory Map
Investor Map
EY Fintech Census
Services Directory
Back
News
Podcast
hero

Companies you'll love to work for

0
companies
0
Jobs
For Employers
Add your job
listings
Contact Us
For Employers
Find Candidates
Directly
Talent Pool
For Candidates
Help Recruiters
Find You
Talent Network
Search 
jobs
Explore 
companies
Join talent network
Talent
My job alerts

Specialist I - Document Services (Lincoln, NE)

Nelnet

Nelnet

This job is no longer accepting applications

See open jobs at Nelnet.See open jobs similar to "Specialist I - Document Services (Lincoln, NE)" FinTech Australia.
Lincoln, NE, USA
Posted 6+ months ago

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Provide administrative support related to document services through general office clerical and typing duties in fast paced work environment.

**Due to the nature of the work, this position is an IN OFFICE position working in the Lincoln Square office building**


JOB RESPONSIBILITIES:
1. Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
2. Assist with daily production work by ensuring all functions are processed accurately and timely within corporate standards.
3. Assist with sorting, filing, retrieving, and tracking loan documents received through different channels (physical mail, faxes, emails, and customer uploads) within established turn times.
4. Update demographic and other additional information on customer accounts via the servicing system.
5. Assist with training, cross-training, quality assurance, and mentoring to support the team.
6. Assist with preparing periodic and special reports utilizing statistical data (productivity rates, error rates, liability, work guides, workflow, and various month end reports).
7. Serve as a Liaison to leadership team and other departments in resolving problems and/or issues.
8. Operate equipment: mail opener, mail jogger, high speed scanner, production printer, etc.
9. Contribute to Continuous Process Improvement.
10. Other duties as assigned.

  • Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance

  • Must reside in the United States and be a United States citizen

  • This process involves collecting and providing 7 years of previous work experience, previous addresses, and contact information of people that can verify this information

  • Must not be delinquent or in default with any federal debt

  • Final suitability determination is the sole discretion of the Department of Education

Starting pay for this role is $16.20/hour


EDUCATION:
High school diploma or equivalent required.

EXPERIENCE:
6 months to 1 year customer service & general work experience preferred.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Service Excellence
2. Business Math
3. Flexibility and Adaptability
4. Oral communications
5. Written communications
6. Teamwork
7. Accuracy/Attention to Detail
8. Managing Multiple Priorities
9. Working with MS Office

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Nelnet is a Drug Free and Tobacco Free Workplace.

This job is no longer accepting applications

See open jobs at Nelnet.See open jobs similar to "Specialist I - Document Services (Lincoln, NE)" FinTech Australia.
See more open positions at Nelnet
Privacy policyCookie policy
FINTECH AUSTRALIA

FinTech Australia exists to help our country become one of the world’s top markets for fintech innovation and investment.

IMPORTANT LINKS
  • Privacy Policy
  • Member Login
  • Join Fintech Australia
  • Contact Us
© 2023 FinTech Australia