Firstmark Velocity Operational Analyst III
Nelnet
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Assist in department as needed using analytical tools, critical thinking and problem solving.Must reside within NE, WI and TX to be eligible for this role.
JOB RESPONSIBILITIES:
1. Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
2. Contribute to Continuous Process Improvement.
3. Manage multiple conflicting priorities & consistently meet deadlines.
4. Prepare project plans.
5. Present materials and reports to a wide range of audiences.
6. Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.
7. Acquire knowledge in systems and processes.
8. Monitor progress of projects.
9. Participate in and facilitate Consumer Loan projects to make improvements within departments.
10. Commit to getting the job done.
11. Share responsibility of projects with management.
12. Train within department for the general and orientation modules.
13. Learn basics of and participate in CPI projects.
EDUCATION:
4-year college degree preferred.
EXPERIENCE:
1. 3-4 years of experience in an analytical, student loan, technical, problem-solving or project management position.
2. Some experience with database concepts and structured query language (SQL) preferred
3. Some experience with report writing tools
4. Some experience with project management on small to medium projects preferred
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Problem Solving
2. Business Math
3. Oral Communications
4. Written Communications
5. Decision Making and Critical Thinking
6. Accuracy/Attention to Detail
7. Initiative
8. Project Management
9. Managing Multiple Priorities
10. Working with MS Office
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
Nelnet is a Drug Free and Tobacco Free Workplace.