Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The primary focus of the New Ventures Inside Sales Representative I is to either retain or re-establish relationships with existing customers and to acquire new customers through a consultative sales and relationship-building approach, using excellent customer service. Minimal travel specifically to industry conferences is required. This position works in the PreSchool/Daycare & K-12 markets to create new lead generations for newly created products, resulting in new sales to the company.

JOB RESPONSIBILITIES:

• Close deals in a highly competitive, consultative selling environment.

• Up-sell to existing customers through education and providing additional product knowledge of software and services or new products and services.

• Collaborate independently with other departments (Operations, Marketing, Field Sales, Product) to deliver insights and work as a team to secure new, large clients.

• Provide insight to the Product and Development teams on customer platform needs.

• Draft proposals and contracts for targeted prospects or existing customers.

• Provide expertise and advice while becoming a trusted advisor to prospects and current customers regarding product and service offerings.

• Share needs, issues, and ideas gathered from current and prospective customers to improve current products/services or to assist in potentially developing new products/services.

• Use CRM Software to maintain records of contacts, accounts, leads, opportunities, activities, and regularly provide updates and report generation to leadership.

• Provide insight to marketing and growth teams to generate qualified sales leads.

• Forecast and prepare sales plans to achieve sales goals.

**Pay Range for this role is $23/hr-$26/hr and commission will be available on sales

EDUCATION:

Bachelor’s Degree in business, communications, marketing or a related field or a combination of education and related experience.

EXPERIENCE:

• 1-3 years of experience creating/maintaining business relationships via telephone phone.

• Customer service and call center experience a plus.

• Proven track record of high performance and achieving goals.

• Experience presenting via the web and in-person to both small and large groups.

• Experience in education technology and software, as a service, sales a plus.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• A strong team player.

• Willingness to engage in direct sales and outbound prospecting.

• Strong follow-up skills, high self-motivation, and commitment to accuracy.

• Ability to quickly establish rapport with customers and maintain long-term relationships.

• Excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude.

• Comfort in initiating business conversations with decision makers.

• Ability to Identify and develop strategies to overcome obstacles in the prospect or current customer’s decision-making process.

• Ability to build a strong pipeline, close new business, and expand relationships with new and existing customers.

• Self-driven with excellent time management and organizational skills and the ability to take direction well.

• Strong computer skills including sales software, presentation software, communications applications, and MS Office applications (Word, Excel, PowerPoint, and Outlook).

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.