Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

As a Nelnet company, the perks at NBS go beyond our benefits package. You’re part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.

The Process Optimization Developer on the Business Process Optimization (BPO) team plays a key role in designing, developing, and supporting technical solutions that streamline operations and improve business performance. This role contributes to the team’s mission of delivering measurable value through process optimization, automation, and data-driven insights. Working closely with cross-functional partners, the Developer helps translate business needs into scalable, sustainable solutions that support continuous improvement across the organization.

JOB RESPONSIBILITIES:

• Design, develop, and maintain automation and optimization solutions using a variety of tools and programming languages.

• Collaborate with analysts, engineers, and business stakeholders to define requirements and deliver effective technical solutions.

• Continuously improve existing solutions by identifying opportunities for increased efficiency, scalability, and performance.

• Provide technical support and troubleshooting assistance to team members and stakeholders.

• Participate in code reviews, testing, and deployment processes to ensure quality and reliability.

• Contribute to project planning, documentation, and knowledge sharing within the team.

• Present technical findings and recommendations to both technical and non-technical audiences.

• Support the integration of automation tools and platforms into broader process improvement initiatives.

**Pay Range for this position is - $75,000 - $85,000

EDUCATION:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field is preferred.

• Equivalent experience (minimum 4 years) will be considered in lieu of a degree.

EXPERIENCE:

• 1+ years of development experience in a high-level programming language; Python strongly preferred.

• Experience with Microsoft Power Automate or similar automation platforms is a plus.

• Familiarity with front- and back-end data environments, APIs, and ETL/ELT processes.

• Exposure to process improvement or business operations is beneficial

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Foundational programming and problem-solving skills with a strong desire to grow in process optimization and automation.

• Understanding of automation tools, development lifecycles, and agile methodologies.

• Ability to design, build, and deploy technical solutions based on business requirements.

• Strong collaboration skills and the ability to work effectively in cross-functional teams.

• Effective verbal and written communication skills for engaging both technical and non-technical stakeholders.

• Adaptability in a fast-paced, evolving environment with shifting priorities.

• Commitment to continuous learning and contributing to a culture of innovation.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.