Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Chief of Staff, Nelnet Financial Services (“NFS”), will wear multiple hats, supporting the team’s continued growth, efficiency, coordination and administration – all while serving in a highly valuable role. The role will have an emphasis on supporting Nelnet’s core investment team, and benefit from someone that thrives on high-energy, and operating in a fast-paced, entrepreneurial, transaction-driven and often ambiguous environment. No direct experience in investments is required; although a growth-oriented individual will have opportunity to take on new challenges and responsibilities. This role will own executive administration, project management, key prioritization and deadlines and pipeline management..

Executive & Team Support

• Proactively identifies priorities, anticipates needs, removes obstacles and escalates critical issues.

• Track key deadlines and deliverables to support NFS’ investment business, with a large focus on specialty finance.

• Manage calendars for executives, coordinate high-volume, time-sensitive meetings and calls, and support cross-functional engagements.

• Prepare executives for meetings by assembling briefing materials, market updates, financial summaries, and investor-related meetings.

• Conference management and preparation in conjunction with team,

• Manage expense reporting ensuring accuracy, and adherence to corporate policy.

• Facilitate pipeline and priority management.

• Assist in business strategy related items.

• Maintain confidentiality with respect to market-sensitive, financial, or strategic information.

• Introduce structure and process in areas where workflows are ambiguous or unstructured, improving team efficiency and operational effectiveness.

• Assist on ad hoc projects, presentations or internal deliverables.

• Continuously improve

This role is in-office 8-5 in Lincoln, NE 5 days a week

Education

• Bachelor’s degree in relevant field preferred; or relevant experience

Experience

• Experience supporting executives or senior leaders preferred

• Prior experience supporting capital markets, finance, treasury, or investor relations preferred

• Experience managing projects or coordinating cross-functional initiatives a plus

Competencies – Skills / Knowledge / Abilities

• Strong critical thinking ability with intellectual agility and desire to learn and understand new concepts or complexities.

• High degree of initiative, resourcefulness, and the ability to anticipate needs before they arise; ability to “connect-the-dots”.

• Demonstrated ability to thrive in fast-paced, high-energy and often unstructured environments with shifting priorities.

• Strong internal relationship-building, team-player, and stakeholder-management skills

• Self-driven and outcome cognizant

• High integrity and degree of discretion and confidentiality, especially with market-sensitive information

• Ability to manage competing priorities and tight deadlines

• Exceptional attention to detail and process accuracy

• Strong organizational, planning, and project management skills, including familiarity with project tracking tools

• Strong organizational, planning, and project management skills

• Excellent written and verbal communication abilities, including the ability to distill information clearly for executives.

• Service-oriented mindset, strong energy, and a collaborative working style.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.