About Netwealth

Netwealth isn't just a company. We're shaping the future of wealth in Australia. Our award-winning platform and NextGen technology empower advisers and investors to achieve more, and we're proud to be recognised as one of Australia's most innovative FinTech businesses.

Since 1999, we've grown rapidly by challenging the status quo. We move fast, think big, and stay agile. Free from unnecessary bureaucracy so we can deliver smarter solutions for our clients and create real impact.

But what truly sets us apart? Our people. We're a team of curious, optimistic and courageous individuals who collaborate to make life better for more Australians. We value authenticity, and agility, and we believe in creating an environment where you can do your best work, grow your career, and feel part of something meaningful.

If you're looking for a place where your ideas matter, where innovation is celebrated, and where you can help shape a brighter financial future, join us at Netwealth.

The opportunity

You’ll assist in leading a team within our Super Payments stream, responsible for the accurate and timely processing of superannuation deposits and withdrawals.

This is a hands‑on leadership role combining people leadership with strong technical expertise, operating in a fast‑paced, high‑volume environment.

You’ll play a key role in ensuring service levels are consistently met while balancing accuracy, risk and client experience.

What you'll do

• Lead, coach and support team members through regular one‑on‑ones, feedback and day‑to‑day guidance

• Provide technical leadership and hands‑on support for complex or escalated Super Payments matters

• Monitor queues, workloads and priorities to ensure service turnaround and quality standards are met

• Drive a customer‑centric, accountable and high‑performing team culture aligned to Netwealth values

• Identify process inefficiencies, risks and improvement opportunities, supporting change initiatives

• Ensure compliance with Superannuation legislation, AML/CTF, CDD, privacy and internal controls

• Act as a trusted partner to your Manager and internal stakeholders

What you'll bring

• Experience in Super Payments operations or financial services administration

• Demonstrated people leadership experience in an operational environment

• Strong technical understanding of payments processes, systems and controls

• Solid knowledge of compliance, AML/CTF and operational risk requirements

• Confidence assisting and coaching others on technical matters and quality standards

• Strong organisational, communication and problem‑solving skills

• RG146 compliance (required)

• Tertiary qualification in Business, Finance or a related discipline (desirable)

• Experience with Netwealth products and systems (or the ability to learn quickly)

Life At Netwealth

At Netwealth, we believe a fulfilling career is built on growth, balance, and belonging. Our people are our greatest strength, and we’re committed to supporting you at every stage of life because when you thrive, so do we.

We're proud to be recognised as one of Australia's top 5 companies for Career Development (endorsed by WORK180). From further education and diverse training opportunities to strong support for internal mobility. Your career can grow here.

Our flexible hybrid model supports balance, with just 4 days in the office each fortnight. When you’re in, you’ll enjoy working from one of our modern, thoughtfully designed spaces across Australia – including our state-of-the-art Melbourne CBD office. All locations feature contemporary facilities to make your day comfortable, and in Melbourne, you’ll also enjoy perks like end-of-trip amenities and daily breakfast to make your commute easier.

We offer benefits designed for your wellbeing and personal development, including;

• Family-friendly support: Paid parental leave and a fully funded school holiday program

• Wellness perks: CU Health (virtual healthcare), income protection, flu shots, wellness weeks, retail discounts and financial wellbeing services

• A vibrant culture: social events, trivia nights, and corporate sports

• Employee Resource Groups: LGBTQIA+, DAWN (Development and Accelerating Women at Netwealth), Culture Group and Carers Group

• Community Impact: Paid volunteering and our Netwealth Impact Group

We're proud of our inclusive and diverse workforce and encourage everyone to bring their genuine selves to work. It's one of our core values. We're committed to equity and inclusion through our gender equality, disability, LGBTQIA+, wellbeing and cultural initiatives. And we're certified by WORK180, Family Friendly Workplaces and Great Places to Work.

If you're excited by the opportunity but don't meet every requirements, we still encourage you to apply. Research shows people often hesitate unless they tick every box. We value potential and passion just as much.

Need adjustments during the recruitment process? Contact us at people@netwealth.com.au

Apply now and help us shape a brighter financial future!