The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 450+ team currently across 9 locations and time zones.
We are a global operating company, hence, we kindly request that you share your CV in English!

The Role

As our Premium Account Manager, you will focus on retaining and expanding our relationship with Pepperstone’s most valuable clients, those whose business generates substantial revenue and maintains consistent trading volumes. This position primarily involves phone communication and is responsible for proactively fostering relationships to advocate for Pepperstone. Additionally, the role includes providing general advice on financial markets as well as engaging in discussions about trading strategies, risk management, and significant market events.

For the Premium Account Manager, the key responsibilities include:

• Developing relationships through various channels with Pepperstone’s Premium Client Group to impact their longevity at volume thresholds.
• Using own industry sources and various external channels to build strong relationships and seek more referrals and funding
• Consistently securing premium clients by demonstrating a clear point of difference in experience, market knowledge and personal focus over the competition.
• Achieving sales targets.
• Actively contributing to the premium team and assisting in helping others in the team develop.
• Maintaining client interest in trading markets through regular dissemination of market analysis and trade opportunities.
• Assisting in planning and executing client events with as required.
• Collaborating with key internal departments, particularly marketing, operations, risk, and development teams to gain support for projects and deliver needed support.
• Assisting in planning and executing client events with as required

About you:

• +3 years of experience in a similar role within the Forex and CFD or finance industry
• Amazing relationship-building skills
• Strong written and verbal communication skills in English
• Strong numerical aptitude; comfortable engaging with data and figures
• Embodying the core values of Pepperstone
• Dedicated to continuous learning and professional growth
• Ability to travel throughout LATAM (and overseas ad hoc) as required

Preferred Qualifications:

• Familiarity with MetaTrader 4/5 and cTrader platforms
• A Bachelor’s degree in finance, economics, or a related field
• Background in financial investments

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• Ongoing personal development & learning opportunities
• 3 paid volunteering days per year & Workplace Giving Program
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Comprehensive medical insurance with coverage for your healthcare needs
• Employee Assistance Program & Wellbeing Initiatives

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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