The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 550+ team currently across 11 locations and 9 time zones.

The Role

We are seeking a hands-on Product Manager for our Trading Platforms team within the CFD trading platform organization. You will enhance the end-to-end client trading experience, ensuring it is seamless and optimized for conversion, retention, and engagement.

In collaboration with the Head of Product and a growing team, you will focus on client experience initiatives such as core trading, personalization, and analytics. Your role includes working with Product Managers, UX Designers, and Engineers to define requirements and deliver best-in-class experiences across various regions and regulatory frameworks.

This role involves managing the backlog, leading agile ceremonies, and collaborating with design and engineering teams. You will leverage insights, customer journey mapping, and data analysis to enhance our mobile app and web trading platforms and support cross-platform initiatives.

This is an exciting opportunity to make a direct impact on client acquisition, engagement, and long-term growth in a fast-paced global FinTech environment.

As our Product Manager - Trading Platforms, your key responsibilities will include:

• Customer satisfaction: Champion the voice of the client by ensuring products and journeys meet client needs, reduce friction, and drive high levels of satisfaction and trust.
• Backlog ownership: Manage and prioritise the end-to-end product backlog across mobile, web, and supporting platforms, ensuring it reflects business priorities and goals, client needs, and regulatory requirements.
• Agile delivery: Lead sprint ceremonies (stand-ups, planning, backlog refinement, retrospectives), support the engineering team during delivery, and ensure blockers are resolved quickly.
• Stakeholder management: Build strong relationships with internal stakeholders (Design, Engineering, Compliance, Marketing, Operations, Client Support) to align priorities, gather input, and ensure smooth delivery.
• Requirements gathering & analysis: Translate business goals and client needs into clear requirements, user stories, and acceptance criteria. Work with design and engineering to ensure requirements are well understood and achievable.
• Customer journey mapping: Partner with design and research teams to map end-to-end customer journeys across trading, loyalty, referrals, and personalisation, identifying pain points and opportunities for improvement.
• Data & insights: Use analytics, client feedback, and market research to identify opportunities, validate hypotheses, and measure feature performance. Ensure that decisions are backed by data and outcomes are measurable.
• Delivery support: Work side-by-side with engineering during the development cycle, clarifying requirements, refining scope, and ensuring quality standards are met.
• Personalisation & loyalty: Support initiatives to enhance client engagement through tailored experiences, referral programs, loyalty features, and analytics-driven insights.
• Cross-platform consistency: Contribute to both the mobile app and web trading platform, ensuring design and functionality provide a seamless client experience.
• Success metrics: Define and track KPIs for new features and releases, ensuring they deliver measurable impact on client experience and business outcomes.
• Continuous improvement: Regularly review product performance, agile processes, and stakeholder feedback to improve delivery speed, quality, and client value.

About you

• Experience in Product Management within FinTech (trading or investments is a strong plus).
• Strong understanding of risk, electronic verification, KYC, AML, and regulatory onboarding requirements.
• Proven experience collaborating with design and user research teams to build intuitive, client-facing products.
• A passionate, client-first mindset, with the ability to shape seamless journeys that improve satisfaction, trust, and engagement.
• Proficiency in documenting workflows, writing user stories, and producing acceptance criteria.
• Analytical skills with a track record of making data-driven decisions, supported by BI/data tools such as Tableau, Mixpanel, or similar.
• Excellent communication, interpersonal, and stakeholder management skills, with the ability to align diverse teams and negotiate trade-offs.
• Familiarity with Agile/Scrum delivery environments, with hands-on experience running ceremonies and supporting engineering during delivery.
• Proficiency in Jira, Confluence, and backlog management.
• A detail-oriented and structured approach, with strong problem-solving skills and the ability to manage competing priorities.
• Fluency in English (written and spoken); additional languages are a plus.
• The ability to take ownership, lead cross-functional initiatives, and build strong partnerships across product, engineering, design, compliance, and commercial teams.
• A passion for improving processes and challenging the status quo to deliver best-in-class outcomes.

Why you will enjoy working with us

• Competitive salary structure including company bonus scheme
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 6 weeks per year
• 10 days of Company paid sick leave annually
• 21 days of paid vacation within the first year of employment, increasing to 25 days after one year
• 3 paid volunteering days per year & Workplace Giving Program
• Comprehensive medical insurance with coverage for your healthcare needs
• Pension fund
• Employee referral bonuses for referring top talent to the company
• Ongoing personal development & learning opportunities
• Periodic recognition and reward programs for outstanding performance and achievements
• Frequent events and celebrations
• Genuinely collaborative and friendly culture
• Employee Assistance Program & Wellbeing Initiatives
• Convenient and cozy office located near the Limassol Municipal Garden

More about Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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