Introduction

The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech we’re digital, nimble, connected, and united in our vision to create a better way to trade.

We thrive on progress – for our clients and for ourselves. Our organisational culture is ever-evolving, vibrant, diverse, global and results focused.

You’ll find our 700+ team currently across 12 locations and 9 time zones.

The Role

We are looking for a hands‑on Transformation Lead to help turn strategy into action across Pepperstone with an initial focus on our AI‑Native transformation.

This is an execution‑focused role where you will sit at the intersection of strategy technology and the business. You will help translate strategy into structure, align delivery across multiple areas and remove blockers before they impact outcomes.

While the role is embedded primarily within Technology it supports transformation initiatives across the broader organisation and requires close collaboration with People & Culture, business leaders and external partners.

This is not a people‑management role. It is ideal for someone who blends experience across transformation, delivery, product management, business analysis, facilitation and who thrives in ambiguity.

This is a 12-month fixed-term contract with a possibility of extension.

As our Transformation Lead, your key responsibilities include, but may not be limited to:

• Lead the day-to-day coordination and execution of transformation workstreams, starting with the AI-Native Transformation program.
• Translate strategic objectives into structured delivery plans with clear milestones, owners and success measures.
• Proactively identify risks, dependencies and blockers. Finding resolution pathways before they impact delivery.
• Decompose complex, ambiguous problems into clearly scoped, actionable components that teams can execute against.
• Coordinate across internal teams (Technology, Change, People & Culture, business units) and external partners (strategy, delivery, training) to maintain alignment and momentum.
• Develop and maintain transformation artefacts including roadmaps, status reporting, RACI frameworks and decision logs.
• Support the selection, onboarding and ongoing management of external transformation partners across strategy, execution and capability uplift.
• Facilitate workshops, working sessions and stakeholder forums with an adapting style and depth for technical and non-technical audiences.
• Track adoption, value realisation and transformation health metrics, surfacing insights to leadership.
• Contribute to broader Business Management & Transformation activities, including delivery governance, financial transparency and operational improvement across Technology.
• Champion a culture of continuous improvement, experimentation and learning across the teams and workstreams you support.

About You

You are comfortable creating structure where little exists and driving outcomes in fast‑moving environments.

Essential experience:

• 5+ years in transformation delivery business analysis or product roles ideally in technology or fintech environments
• Personal adoption of AI tools, such as Claude, ChatGPT, or CoPilot, with a clear understanding of how AI creates value
• Familiarity with enterprise AI concepts, including agentic workflows, AI governance, adoption measurement and workforce impact
• Strong experience defining value benefits and outcomes with business teams
• Proven ability to drive work autonomously anticipate issues and act before escalation
• Experience coordinating cross‑functional initiatives across technology business and change teams
• Working knowledge of Agile Scrum or Kanban delivery approaches
• Strong written and verbal communication skills with the ability to influence engineers and senior leaders
• Experience using Jira Confluence and similar delivery tooling

Desirable:

• Experience supporting AI digital or operating model transformation programs
• Exposure to partner or vendor management in a transformation context
• Background in regulated environments such as financial services fintech or banking

Why you will enjoy working with us

• Competitive salary structure
• Genuinely collaborative and friendly culture
• Flexible and hybrid working
• Remote working option - work from anywhere for up to 4 weeks per year, in addition to hybrid working as standard
• Ongoing personal development & learning opportunities
• 15 weeks paid primary carers parental leave & 4 weeks paid secondary carers leave
• 3 paid volunteering days per year & Workplace Giving Program
• Frequent events and celebrations including a standard weekly social
• Beautifully renovated large office at Collins Square - 727 Collins Street, Melbourne
• Best in class end of trip facilities including bicycle parking, change rooms & showers
• A full stocked kitchen, onsite coffee machines with locally sourced coffee beans (this is Melbourne after all) and curated specialty teas

Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us to focus on outcomes. When we hire someone it's because they bring the skills, attitude and experience we're looking for....so we let you do what you're best at! Join us and be part of a community that's passionate about harnessing technology's potential to drive market leading solutions for our clients. Elevate your career in an environment where your ideas matter, your growth is nurtured, and your potential is limitless.

More About Pepperstone

We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers and www.linkedin.com/company/pepperstone/

We understand it’s important to do due diligence on a prospective employer, see what our team are saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.

Pepperstone is an equal opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.

“We are a 2025 Circle Back Initiative Employer – we respond to every applicant”.

We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.

Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.

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