About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 45+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Our Sales team is the engine that drives new customer acquisition and engagement across the globe.

They can do it all. From prospecting to acquisition and activation, they own the market with a solution-oriented approach, using their know-how to grow our customer base at breakneck speed 🚀

Our Scaled Service Associates act as the bridge between sales and compliance, and help streamline and speed up the onboarding process of new high-value customers, whilst ensuring an excellent customer onboarding experience. The ideal candidate gets to deploy their problem-solving skills and manage the on-boarding process per the designed workflows.

Sound exciting? Keep reading ⬇️

What You’ll Be Doing

• Acting like a knowledge centre and a consultant for the sales team to contribute to their success
• Activating new businesses faster by liaising directly with the sales team and internal stakeholders
• Working with the operations team to drive continuous improvement of our processes and sales team targeting
  
  

What You'll Need

• 1+ year of experience in a corporate environment
• Availability to work the afternoon shift from 2pm to 10pm CET
• Proficiency in following workflows accurately
• Fluency in English with outstanding communication skills
• A proactive, customer-centric attitude
• Demonstrated emotional resilience and tenacity
• Strong business acumen
  
  

Nice to have

• Familiarity with financial crime procedures such as Know Your Business (KYB), Know Your Customer (KYC), Anti-Money Laundering/Counter-Terrorist Financing (AML/CTF), and screening protocols
• Prior experience in Business Customer Support (B2B)
• Background in banking or financial services
• Fluency in any other European language
  
  

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our <a class="postings-link" href="https://www.revolut.com/legal/data-privacy-for-candidates">Data Privacy Statement for Candidates for details on our data handling practices during your application.