Head of Operations - Regulatory Compliance

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Ops differently. Our hyper-talented Operations experts don't just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans.

We're looking for a Head of Operations to report to our Head of Regulatory Compliance. This is a role for someone ready to take on responsibility for the entire Global Regulatory Compliance function. You'll be accountable for global reporting on compliance matters, overseeing team capacity, structure, and performance, and ensuring the infrastructure is in place to deliver compliant products and services to customers while safeguarding internal compliance responsibilities.

Watch this video from our team members about what goes into working in a Strategy & Operations Manager role at Revolut. If you want to gain unparalleled experience at a leading fintech company, let's get in touch 🚀

What you’ll be doing

• Enhancing tooling for capacity tracking and infrastructure through service desk and ticket volumes
• Systematising global reporting and material preparation (rebuilding our Group reporting)
• Implementing further objective and independent employee performance assessment processes
• Conducting group assessments on new initiatives and expansions to new territories and systematising the approach
• Designing the global entity compliance monitoring programme
• Leading compliance maturity and entity scaling assessments
• Supporting our Regulatory Change team as they manage and oversee significant projects, building infrastructure for tracking, monitoring, and reporting globally
• Standardising and implementing entity performance KPIs and roadmaps

What you'll need

• At least a 2:1 degree from a top university
• 6+ years of experience in a fast-paced environment
• 4+ years of experience within a risk and compliance role
• A background in financial services
• A solid track record of taking ownership and leading complex projects end to end
• A magic skill to break complex problems into smaller ones and to enjoy working with data
• Natural curiosity and will to make an impact

Nice to have

• Hands-on coding experience with SQL, Python, or R

Compensation range

• Vilnius: €5,200 - €7,500 gross monthly*
• Lithuania: €5,200 - €7,500 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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