Credit Manager (Business Lending)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The credit department at Revolut is anything but ordinary. They design, develop, and launch credit features across the globe. The team manages our products from day one to the end — developing the back and front-end, the data science infrastructure, and then creating a local setup in each country with scalable risk management and portfolio management solutions. It's a big job, but our people are a credit to us all.

As a Credit Manager, you'll be responsible for designing credit risk policies, procedures, and strategies for Revolut’s business (SME) lending products. This is a brand new feature in our portfolio. As the book grows, you'll be managing validation of the underwriting strategy, as well as leading the charge for preventative and reactive actions to the market and product offering.

Up for the challenge? Let's get in touch.

What you’ll be doing

• Determining the credit strategy for SME lending products in EU
• Developing account-level valuation frameworks to develop underwriting credit policies using NPV framework to optimise portfolio-level economic returns
• Optimising credit strategies (new originations, existing customer management, arrears management) to maximise portfolio risk-adjusted returns
• Improving credit decisioning capabilities, balancing them with a manual approach
• Designing, deploying, and analysing champion-challenger tests across the credit lifecycle
• Managing credit limits, risk-based pricing, retention strategies, and over-limit policies
• Supporting the annual budget, forecast, and planning processes, from assessing data to preparing a strategic plan
• Tracking, communicating, and drawing insights from performance of ongoing initiatives, staying on top of credit KPIs through intensive monitoring
• Ensuring approval and good rating of first line credit risk function from second line, third line, and regulators
• Selecting and onboarding new data suppliers

What you'll need

• A proven track record of managing the risk cycle for SME credit products, like unsecured business loans, credit lines, etc.
• A bachelor's degree from a top university in an quantitative/analytical field, such as engineering, statistics, physics, math, economics, or management
• A solid understanding of credit policy governance frameworks to work through second/third line of defence in a competent manner
• To deliver excellent results that exceed requirements
• To be forward-thinking to plan appropriately, meet multiple objectives, and proactively identify/resolve issues
• A solid understanding of credit and behavioural scoring models for business lending products, especially in the SME segment
• The ability to explain complex concepts in a clear, simple manner
• To understand the value of speed to market and balance between elegant problem-solving and business needs of the hour

Nice to have

• A master's degree
• Excellent working knowledge of SQL, R, Python, and/or other data analysis tools
• A willingness to learn new technology to help business scale

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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