Fraud Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do things differently. Our hyper-talented fraud experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans.

If being asked to solve the toughest problems our global fintech has to offer excites you rather than scares you, keep reading.

We're looking for a Head of Fraud Risk to manage internal and external fraud and investigations who isn't afraid to roll up their sleeves and dive into the nitty-gritty of our business.

Up for the challenge? Let's get in touch.

What you’ll be doing

• Operating within the second line of defence and working with the first line of defence to identify, assess, document, and review risks of all types
• Providing oversight of internal and external fraud risks, controls and incidents to ensure inherent risks are mitigated where possible and residual risks are documented appropriately.
• Coaching the business to design and implement controls
• Developing and implementing fraud risk policies, risk procedures, key risk indicators, and risk appetite statement
• Taking ownership of the risk incident management process, ensuring recording of risk events and managing and delivering risk incident reports
• Checking fraud risk against limits and thresholds, producing respective reports to management and stakeholders
• Monitoring KRI breaches and working with risk owners/group risk team to resolve them within a set timeline
• Providing expertise in fraud related matters, including but not limited to fraud controls, fraud processes and investigations.
• Conducting presentations and workshops in risk identification and mitigation

What you'll need

• 5+ years of experience in fraud and risk management within financial services
• Expertise in fraud risk, legislation, and regulation in the UK or globally
• Excellent analytical and decision-making skills to identify and solve problems effectively
• A proven ability to rapidly develop matter expertise in technical and non-technical areas
• The ability to communicate technical matters effectively with senior leaders and business sponsors
• The ability to prepare and present training materials to enhance the 1LoD's knowledge and improve decision-making

Nice to have

• ICA diploma in financial crime prevention or to be a certified fraud examiner (ACFE)

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice