We are Send Payments

Send is an award winning, high growth payments company delivering embedded finance solutions to some of the world’s most recognised and valued brands. Our mission is to build robust, global financial infrastructure supported by world class product and applications which empower and enable our partners to integrate fast, low cost, local and cross-border payments into their business models natively. We believe in delivering a blend of smart, enabling technology and outstanding customer experience and we bake these values into everything we do, from strategy to execution.

Our vision is to be the payments partner of choice for established brands and we are already disrupting the international payments and fintech space here in Australia and beyond. Companies like Woolworths Team Bank, Flight Centre, PEXA, BankVic and many others are already partnering with Send to expand and monetise their business capabilities and deliver significant experience improvements to their customers.

With global domination firmly in our sights and a strong partnership pipeline to go with it, we are looking to grow our teams and further develop our infrastructure and product offering from here to support these huge growth opportunities.

Culture & Values

There’s a place for everyone at Send. We're a team of ambitious individuals with diverse talents and an entrepreneurial spirit at our core. We're not afraid to challenge ideas or bring different perspectives to the table. We look at problems from all angles and value debate and feedback.

Our values-led culture inspires us to continuously deliver the best experiences for both our team and customers:

• Aim Up, Fail Forward: We move fast, experiment, test, verify, and learn then repeat.
• Customers At Our Core: It's our aim to delight, add value, and provide an outstanding experience at every touch point.
• Think Like an Owner: Our colleagues put their trust in us to carefully balance risk with reward, and to make decisions for which we’re 100% accountable.
• Bring Your Best: We pour passion into our work, set high standards and always drive each other forward.
• Create a Place You Want to Work: We’re flexible, compassionate, playful and honest.

Role Overview

As a Business Development Manager at Send Payments, focusing on the legal sector, you will be pivotal in expanding our market presence within the legal industry. Your primary responsibility will be to engage directly with legal firms and companies, introducing them to our tailored foreign exchange solutions for their unique needs, such as international relocations, cross-border payments, and financial transactions. You will act as the key liaison between legal clients and Send, driving business growth through strategic relationship building and delivering exceptional service.

Key Responsibilities

Client Acquisition and Management:

• Identify and target legal firms and companies with a need for foreign exchange solutions.
• Build and nurture relationships with key decision-makers in the legal sector.
• Present Send's foreign exchange products and services to potential clients, highlighting their benefits and relevance to the legal industry.
• Convert leads into active clients by understanding their needs and offering tailored solutions.
• This role requires proactive participation in industry events to network with key stakeholders, stay updated on industry trends, and represent Send Payments effectively within the legal sector.

Sales Strategy and Execution:

• Develop and execute sales strategies specific to the legal sector, aligning with company goals.
• Set and achieve sales targets, contributing directly to revenue growth from legal clients.
• Maintain a robust pipeline of prospects and systematically follow up to convert opportunities.

Client Onboarding and Support:

• Guide legal clients through onboarding processes to ensure smooth and compliant setup.
• Provide ongoing support and account management to ensure client satisfaction and retention.
• Educate clients on using Send's platform for their foreign exchange needs, providing training and troubleshooting as required.

Market Research and Analysis:

• Conduct proactive market research to identify trends and opportunities within the legal sector.
• Analyze data to understand client needs and tailor solutions accordingly.
• Monitor the competitive landscape and adjust sales strategies to maintain a competitive edge.

Collaboration and Communication:

• Collaborate effectively with marketing and product teams to develop sector-specific materials and campaigns.
• Communicate internally to ensure client needs are understood and met, supporting cohesive team efforts.

Qualifications and Experience

• Experience in sales or business development, preferably within the finance or legal sectors.
• Strong understanding of foreign exchange markets and products.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to independently build and maintain relationships with clients.
• Familiarity with CRM systems and other relevant software applications is advantageous.

This hybrid role will be based in our Sydney office at The Pier at Dawes Point.

Discover the Perks of Joining Us

• ESOP for All: Eligibility for our Employee Share Option Plan.
• Me Days: 4 additional days off every year on top of regular entitlements.
• Hybrid Arrangements: 4 days in office, 1 day WFH
• Reward & Recognition: Earn 'Hero Dollars' on our HRIS platform for the swag store.
• Celebrate Together: Half-yearly parties, town halls, and milestone gifts unite us.
• AFR Best Places to Work Nominee and 2024 Winner of Best Practice, Employee Wellness

Why Choose Send?

At Send, we thrive on a flat and inclusive team structure where every member plays a pivotal role in our success. We believe in the power of proactive collaboration, recognising the immense value of fresh perspectives. Our team is committed to fostering diversity, adaptability, and a shared determination to push boundaries and achieve extraordinary growth. Regardless of your background or how you identify, we invite you to be a part of our journey. Join us and contribute to something exceptional!