Company Description

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 250 people who are always looking to deliver better outcomes for Australian businesses.

Job Description

At Shift, we put our customers and business first and our Product Designers play a key role in making that happen. As a Product Designer, you’ll work across multiple platforms and collaborate with cross-functional teams to transform complex problems into clear, effective solutions.

You’ll be supporting both our existing customers and the internal teams who serve them. This is an end-to-end role, where you’ll be involved in everything from identifying opportunities to delivering robust, high-quality interfaces especially where visual execution and differentiation really matter.

What you'll do:

• Participate in the end-to-end design process, from discovery through to execution
• Collaborate closely with stakeholders across the business to define and shape the user experience
• Map out customer journeys and task flows from end to end
• Design and prototype user interfaces that meet business and user needs
• Validate your designs using pragmatic and lean methods
• Advocate for product design by sharing work early, promoting best practices, and building strong relationships with stakeholders

Qualifications

What you'll bring:

• 4+ years of experience working across the full product design lifecycle
• A background in designing complex, enterprise-level software
• Recent experience in B2B or fintech environments
• Hands-on involvement in user research
• Experience contributing to and maintaining a design system
• Confidence working with a wide range of stakeholders, including product managers, engineers, QA, product strategy teams, and senior leadership

Additional Information

Key benefits:

• Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
• Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.
• Flexible working environment – we’re headquartered in North Sydney with state based workplaces and offer a flexible work policy.
• Family support – industry leading 26 weeks paid parental leave.
• Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.
• Range of benefits – supporting your physical, psychological and financial wellbeing.

#LI-Hybrid