Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We are looking for a Cards Settlement Operations Specialist to help us process daily scheme settlement payments at our Tallinn office!

As a Cards Settlement Operations Specialist, you will be involved in processing more than 20+ settlement services across Visa and Mastercard schemes. This role is critical in ensuring Wise remains scheme-compliant from significant late fines and penalties. You'll contribute directly to efficiency and reducing risks for the team by optimising settlement flows and improving invoicing processes.

In this role, you will be expected to:

• Perform and maintain consistent and high-level execution of recurring responsibilities in relation to timely settlement fees to schemes (Visa and Mastercard) to avoid late fines and penalties and invoice processing.

• Supporting team in reaching main performance metrics targets and SLA's set to Operations organisation.

• Owns topics around settlement pay-outs and invoicing uploads from schemes (Mastercard/Visa).

• Take ownership of issues relating to settlement pay-outs by investigating and resolving (or, where needed, notify other PayOps/Product team about the need to resolve) and escalate settlement issues in a timely manner

• Complete monthly/quarterly reporting under scheme’s requirements based on provided data, ensuring that all fields are correctly filled out and formatted.

• Able to report on key changes on operational procedures and keeping track of critical updates.

• Identify opportunities to streamline the settlement process, improve efficiency, and reduce the risk of errors or delays

Essential Requirements:

• Previous experience working collaboratively in team environments

• Demonstrated ability to handle recurring operational tasks with attention to detail

• Proven capability to work effectively in fast-paced environments

Preferred Qualifications:

• Background in payments or operations roles

• Comfort working with data and analytical tasks

• Strong independent working skills and self-motivation

• Interest in learning about payment scheme operations and compliance

For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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