We offer smarter, fairer loans that help people kick their goals sooner. Wisr App, awarded Winner of WeMoney's 2024 'Best Mobile Experience', makes loan self-service easy and offers free financial wellness tools including credit scores, round ups, money hacks and more..

A rare opportunity to join a small and established Product Design team, playing a pivotal role across both our internal and external products to ensure stunning experiences for our customers. This is a hands-on role where you will be working on the end-to-end experience, owning specific Wisr products, collaborating cross-functionally and driving customer and business impact.

Things move pretty quickly at Wisr, so organisation is key and you will be comfortable scoping design briefs and setting expectations around milestones and what your squad and stakeholders can expect and when.

• Lead and own the delivery of key product initiatives.

• Lead and conduct qualitative and quantitative research customer research (e.g user testing, interviews, contextual enquiries, surveys, guerilla testing)

• Use research insights to develop journey maps, process flows, personas and product improvements and recommendations.

• Create end-to-end customer experiences that are desired by our customers, feasible and deliver business value.

• Collaborate closely with Product Owners, Engineers and other key business stakeholders, ensuring regular project updates.

• Support the implementation and creation of product design strategies to ensure strategic alignment across the business.

• Act as a subject matter expert to direct team members as well as cross-functional teams.

• Support the Head of Design and step into 2IC role when required

As a Lead Product Designer, you will be responsible for end-to-end UI/UX activities within your squad. You will own and deliver across the entire design process, including both user research, product discovery, and visual design, with a particular emphasis on wireframing. You'll also have/be:

• 6 + years minimum of professional hands-on experience within product design

• Self-starter with a focus on human-centred design thinking

• Demonstrated expertise owning end-to-end UX, leading product discovery and delivery specifically for applications and/or web applications

• Excellent communication skills and the ability to articulate the value of design choices

• Advanced skills in Figma (or similar) and a willingness to try new tools

• Access via WHEREFIT to discounted gym memberships, corporate discounts for wellbeing products and more!

• Access to our Employee Assistance Program, Uprise with up to 6 coaching sessions per year

• Courageously ask, “What if?”: We challenge the status quo, and we know that decisions that make us smarter, stronger, faster, more innovative always start with a “What if?”.

• ❤️ for the customer: Our internal and external customers are at the center of everything we do. We genuinely have their best interests at heart.

• Smarter parts together: We believe the real magic happens when we bring together the right mix of Smart Parts and work as a team.

• Be a stunning colleague: It’s not just about excelling in our roles, but also going the extra mile to make our colleagues and Wisr shine too.

• Growth over comfort: We love learning, and we always find opportunities to learn something new whether it is facing a fear or pushing through something uncomfortable to level up.