Senior Data Analyst I

• Advanced analytics capability with SQL and experience using Python or R alongside modern data platforms such as Snowflake, BigQuery or dbt.
• Combine analytics, experimentation and AI to uncover opportunities that improve the experience customers and merchants have when using Zip.
• Hybrid working with two team collaboration days in our Sydney office.

Write your story with a career at Zip

A role in Zip’s Data & AI Squad will see you partner with key stakeholders to supply fast, reliable and future proof data, powering data driven decision making on our biggest and most interesting business challenges. You will work closely with cross functional teams to optimise processes and enhance the experience millions of customers have when using Zip.

As a Senior Data Analyst I, you will play a key role in shaping how Zip measures and understands the performance of its consumer products. Sitting at the intersection of product, growth, marketing and finance, you will design and govern critical metrics, deliver meaningful insights and embed experimentation and AI enabled analytics into everyday decision making.

What you'll own

• Design and maintain robust metric governance frameworks, ensuring critical business metrics are clearly defined, verified and trusted across the organisation.
• Deliver actionable insights that influence product strategy, growth initiatives and customer lifecycle optimisation from acquisition through to engagement and retention.
• Design and evaluate experiments including A/B and multivariate testing, translating results into clear and practical business recommendations.
• Develop scalable datasets, dashboards and self service analytics solutions that empower teams to make faster, more informed decisions.
• Partner with Data Science and AI teams to operationalise models and embed predictive insights into business processes.
• Identify opportunities to leverage automation and AI to improve reporting efficiency, accelerate insight generation and increase decision velocity across the business.

What you'll bring to the team

• Proven experience working in analytics roles within digital, fintech, marketplace or high growth technology environments
• Advanced SQL capability with experience using Python or R for analytical workflows
• Experience designing and analysing experiments and applying statistical techniques to inform commercial decisions
• Experience working with modern data platforms such as Snowflake, BigQuery or dbt
• Strong commercial acumen with the ability to translate complex analysis into clear narratives for non technical stakeholders
• Experience working with AI or machine learning models, or using generative AI tools to enhance analytical workflows
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners
• Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

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